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Job description / Role
HR Manager, KSA
The Amazon HR team is passionate about business partnering in its truest sense. Reporting to the MENA Regional HR leader, you will play a critical role in developing and delivering the HR plan across Saudi Arabia as well as leading projects. You will work closely with the senior leadership team and the wider HR team, utilising your excellent communication, coaching and influencing skills to drive employee engagement and manage change.
You will partner the senior operational team in your region operating with high levels of autonomy. You will have exposure to many different aspects of the business and have the opportunity to work HR projects.
Whatever you focus on, it will all be aimed at delivering the highest quality service to our internal and external customers.
Operations is at the heart of the Amazon customer experience. Each action we undertake is completed on behalf of our customers because meeting and exceeding their expectations makes us feel good.
The team consistently raises the bar in customer experience and drives lean thinking in operations, while implementing innovative delivery solutions.
The HR Manager works as part of the regional senior leadership team, developing and delivering the HR plans whilst ensuring, through a team, the effective delivery of an excellent, customer-focussed HR service to the operations team.
Requirements
Required qualifications and skills:
- Have significant HR experience at Head of HR level, ideally within a multi-site, high volume, fast paced and customer focussed environment
- Possess problem solving and analytical capability; experience of managing ambiguity and analysing HR metrics to find root causes and develop short, medium and long-term plans
- Have the ability to develop effective working relationships with employees at all levels including hourly paid, shop floor employees
- Have a proven hands-on attitude, be flexible and adaptable.
- Demonstrate the ability to motivate and influence others
- Possess strong change management, negotiation and influencing skills
- Have intellectual curiosity; bring valuable insight into the team / business
- Have lead complex change management and/or led key HR project implementations
BASIC QUALIFICATIONS
The successful candidate will be progressive, hands-on and customer-obsessed with the credibility and gravitas to succeed in a fast moving and customer-focused commercial environment.
PREFERRED QUALIFICATIONS
- MBA
- Have significant HR experience at Head of HR level, ideally within a multi-site, high volume, fast paced and customer focussed environment
- Possess problem solving and analytical capability; experience of managing ambiguity and analysing HR metrics to find root causes and develop short, medium and long-term plans
- Have the ability to develop effective working relationships with employees at all levels including hourly paid, shop floor employees
- Have a proven hands-on attitude, be flexible and adaptable.
- Demonstrate the ability to motivate and influence others
- Possess strong change management, negotiation and influencing skills
- Have intellectual curiosity; bring valuable insight into the team / business
- Have lead complex change management and/or led key HR project implementations
About the Company
Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.