HR Manager - Technology Delivery

Job description / Role

Synopsis

To execute HR Information Systems related administrative tasks in line with HR/business needs on an ongoing basis in a SaaS environment. Ensure housekeeping activities related to regular system checks, validations and updates are completed in a timely and accurate manner

Accountabilities

- Current State Assessment- Inventory of HRIS application and add-on products
- Leading Practices - Success Matrix and Analytics to determine trends and areas of improvement.
- Designing the Future State
- Customization and Configuration- RCM/ONB/PMGM/EC/ECP
- Support and design the implementation of the HR Analytics framework using best in class tools like SuccessFactors, Workforce Analytics
- Execution and support of cyclical activities across all HR systems modules with minimal systems downtime.
- Achieve set targets for SLAs and CSAT
- Assist with bulk master data maintenance/update requests and required admin tasks.
- Ensure all changes/updates are properly documented.
- Perform assigned testing and validations activities for any system changes as part of the Change Control Process.
- Create/support in creating enhanced user system guides for training users.
- Participate in developing data management and reporting frameworks.
- Support and design the implementation of the HR Analytics framework using best in class tools like SuccessFactors, Workforce Analytics

Requirements

Education & Experience

- Minimum Graduate Degree or post-secondary diploma in HR, Business Systems or a related discipline
- Minimum 5 years+ in HR systems/operations domain with exposure to large scale HR operations/HR Shared Services model administering cloud-based HR systems (preferably SAP SuccessFactors)
- Certification / In-depth knowledge & understanding of multiple SuccessFactors Modules:
- Talent modules - Recruiting, Onboarding, Performance Management etc.
- Core Modules - EC, Benefits, Time & Attendance etc.
- Reporting - SF Reporting and understanding of Power BI tool will be an added advantage.

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the world's leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board.

Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation.

About the Company

Etihad Airways is the National Airline of the United Arab Emirates. The airline was set up by a Royal Decree in July 2003, with Abu Dhabi, the capital of the UAE, as its hub. Etihad started commercial operations in November 2003.

With Etihad, everyone who flies with us is welcomed as our guest.

This simple credo illuminates everything we do, from big things like making sure that our fleet is one of the most advanced in the sky, to small touches like letting you choose the films you watch.

Were proud to be the National Airline of the United Arab Emirates. At the crossroads between Europe and Asia, our home reflects our commitment to bringing the world closer together - as does our highly cosmopolitan staff.