Human Resources Officer

Job description / Role

Objectives: The Human Resources Officer is a key member of the Human Resources team and works closely with the recruitment and hospital teams to support business with all human resources practices. Mediclinic Middle East offers prospective employees competitive remuneration packages and benefits in addition to a safe and appealing workplace that offers opportunities to learn and grow.

Main responsibilities:
• Deliver professional human resources services and solutions in support of overall business and line management requirements.
• Support and assist with related visa and licensing queries and administration where required.
• Support the HR Manager with human resources projects and interventions.
• Assist with the implementation of effective performance management and support line management with performance related challenges.
• Provide support, guidance and advice to line management in their daily people management practices e.g. discipline management, absenteeism, training and education, general enquiries, payroll systems support, recruitment and selection.
• Manage and monitor monthly payroll/time off processing and provide training to colleagues and business in the use of the payroll system (SAP Success Factors).
• Assist with the co-ordination and monitoring of the effectiveness of employee recognition and engagement programmes.
• Provide mentoring to human resources colleagues and support their personal development and growth.

Reporting to: Human Resources Manager

Requirements

• A relevant formal qualification in Human Resources/Sciences or a related field.
• A minimum of 3 years relevant human resources generalist experience within a healthcare environment.
• An in-depth knowledge and understanding of human resources operational principles, processes, policies and procedures and the ability to apply sound judgement in decisions related to these.
• Proven experience of payroll systems and related administration including the management of risks.
• Comprehensive knowledge of all applicable legislation and regulatory requirements related to Human Resources in the UAE.
• Proven experience with employee engagement and satisfaction principles.
• Knowledge and understanding of human resources and business metrics/reports and risk management is strongly recommended.
• Experience in or knowledge of talent and succession management principles and processes will be an advantage.
• Strong financial and general business acumen and the ability to utilise this insight when making people management decisions and/or recommendations.
• A strong focus on delivering results and meeting client expectations and the ability to foster sound working relationships at all levels in the organisation.
• Ability to plan and organise work independently and meet numerous deadlines in time.
• Effective and fluent communication skills in English with Arabic as a strong advantage.
• Intermediate proficiency in Microsoft Office applications.

About the Company

Mediclinic Middle East is part of Mediclinic International, one of the top 10 listed private hospital groups in the world with 52 healthcare facilities in Southern Africa, 14 in Switzerland under the name Hirslanden AG and 10 in the UAE. Their headquarters are in Stellenbosch, South Africa.

Previously EHL Management Services, the company became Mediclinic Middle East when its majority shareholder, Mediclinic International, acquired all remaining shares from its partners Varkey Group and General Electric in October 2012.

Mediclinic Middle East owns and operates some of the most respected healthcare facilities in the region. These include Mediclinic Welcare Hospital, Mediclinic City Hospital, Mediclinic Dubai Mall, Mediclinic Ibn Battuta, Mediclinic Meadows, Mediclinic Arabian Ranches, Mediclinic Mirdif, Mediclinic Al Qusais, Mediclinic Al Sufouh and Mediclinic Beach Road.