Indoor Sales Engineer

Styro Insulations Materials Ind. LLC

Sharjah, UAE

Ref: QP373-36

Job description / Role

Employment: Full Time

Job Brief:
Representing the company in developing excellent customer relationships with all existing and potential customers through informative, efficient and most friendly service.

Duties and Responsibilities:
• Assists and handle all walk-in customers (from inquiry stage to invoicing as a whole pack-age)
• Provides a high level of customer service to ensure clients complete satisfaction.
• Reviews customer orders and drawings provide price and create production orders.
• Proactive actions and sales including telesales calling.
• Process orders/sample requests coming in via walk-in customer mainly
• Follow up orders, be sure that the customer get the fastest service, note and report any delay to the management.


• Carry out analysis of market, industries, type of application etc. and set recommendation accordingly.
• Develops relationships with customers, responding to their questions efficiently and courteously.
• Efficient communication with all staff regarding production, timing and customer updates.
• Applying Cross sell strategy to improve the business
• Assists customer to fill comments form to get his I her feedback.
• Consults with the Management for matters related to customer service improvement.
• Achieving monthly sales target

About the Company

STYRO Insulation Mat. Ind. L.L.C was founded in 2000, producing and installing complete Expanded Polystyrene Solutions in the UAE and MENA region. It is therefore considered the number one EPS manufacturer in the region as the market leader and main supplier of all EPS products.

STYRO is present heavily all over the UAE and Oman and GCC with plans to expand further in the region to reach all NENA region. We currently run two plants with a total surface area of 44,000 m^2, where approximately 250 technicians and workers are employed full time. We have a strong focused vision on sustainable growth and constant stability. We are achieving that by improving our business with continuous technical research and support through our Customer Service and R&D teams.

Our hand-picked staff ranges between conversant engineers, experienced sales executives, vibrant marketing team and best customer service representatives who are all focused on satisfying our client's needs and provide the best pre/post-sales service experience possible to our valued customers.

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