Job description / Role
Do you want to join the largest British run, most successful flooring company in the UAE? FLOORWORLD, the largest flooring company in the Middle East is growing at a tremendous pace. With dealers throughout UAE and GCC, specializing in supplying and installing all types of floor coverings at very competitive prices. Established in 2009 with the goal of providing the best quality European branded flooring products at the lowest possible prices.
PRODUCT QUALITY and SERVICE EXCELLENCE are our twin principles and foundations. These principles, in tandem with our highly trained staff and professional installation teams, has enabled the company to establish itself as the number 1 Flooring company in the UAE in a relatively short period of time, a position which we achieved by an ongoing commitment to our valued customers.
Nature of work
• Installation coordinator will work to assist the Installation Manager assign the Installation Teams to the designated sites throughout the UAE.
• Direct contact and communication on a daily basis is required with the client, Operations dept and Estimations dept.
• Installation Coordinator Job Description
• Monitor daily all new orders received.
• Liaise with Estimations dept to arrange pre-installation site inspections.
• Follow up from pre-installation inspections and ensure all required actions have been allocated to the correct department.
• Communicate with clients to arrange convenient dates for site installations.
• Ensure all job orders and necessary paperwork is handed to the Operations department and Stock control in advance of installation dates.
• Liaise and communicate with installation teams so deal with any issues that arise on-site that.
• Be the point of contact between Floorworld and the client during the installation process.
• Organise the installation calendar for 17 teams for up to 10 days in advance.
• Ensure the correct amount of resources are available for smooth execution of installation sites
• Organise gate passes and access permits for installation teams in advance of installation dates.
• Ensure all snagging and rectifications are dealt with in a timely manner and in line with company expectations.
• Provide administrative support to the Operations department when needed.
AED 3,000 to 4,000 per month inclusive of fixed allowances.
Additional benefits: Medical Insurance, Company Visa, Yearly flight to home country, Annual leave as per UAE labour law
• Minimum 2 years’ experience in a customer services/coordinator role in the UAE.
• Fluent English both written and oral.
• A strong personality with excellent interpersonal skills
• Must have excellent time management skills
• Ability to work in a high-pressure environment
• Competency in Microsoft applications including CRM`s, Word, Excel, and Outlook.
• Ability to work on tight deadlines
• Must be a team player with a can-do attitude
About the Company
Floorworld LLC is the biggest flooring company in Middle East and not just the biggest but the best when it comes to services and products, we are one of the major supplier of products and services related to Luxury Vinyl flooring, Laminate (HDF), Engineering etc. Our company is dedicated to provide our customers with the best flooring designs and decoration within a reasonable price. Been it bathroom, kitchen, drawing room, etc. Our professional indoors and out door sales team are there to assist you with the best Vinyl flooring ideas and design. We have been providing Luxury Vinyl flooring for commercial and industrial buildings such as banks, shopping malls, large offices and many more.
We understand that the space in your home holds a special place in your heart and each individual has different choices when it comes to flooring design, whatever the choices, everyone wants their space to look the best and to impress friends and family around them. Floorworld LLC offers you the most unique set of Luxury Vinyl flooring designs of 2mm, 3mm which are glue down system to 4mm and 5mm which are clicking system that has won the market presently as you don’t have to damage the existing floor and are completely water proof as it can be installed in kitchen and bathroom giving you the realistic feeling of wood and warm under foot. Our Luxury Vinyl flooring is incredibly realistic and durable that showcases the best of Gerbur state of the art manufacturing techniques. Our team acknowledges every individual’s requirement, desire and taste of style and works towards gaining the perfect design for that.
The main sources of our inspiration are our clients and their desire to put a lasting impression on the people around them. Inspire yourself and millions of people around you with our Luxury Vinyl flooring and stamp great impression on others mind with our unbeatable designs which speaks for itself.
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