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IT Support Specialist

American Hospital Dubai

Dubai, UAE

Ref: MP459-04

The Role

Responsible for end user support; Trouble shooting both Hardware and Software; Preparation and installation of Client PCs and Printers and related Hardware equipment for end-users; Periodical data back-ups; Assisting Systems Administrator on network related issues; Attending all levels of user calls from Helpdesk.


Degree / Diploma in Computer Hardware & Networking.
Professional qualification in PC trouble shooting.
At least three (3) years of recent hardware, software & networking support.
Knowledge of Networking.
Knowledge of Database concepts.

About the Company

The American Hospital Dubai is a 143 bed, acute care, general medical/surgical hospital whose mission is to provide high quality American standard healthcare that will meet the needs and exceed the expectations of the people of Dubai, the UAE and the surrounding Gulf States.

The American Hospital Dubai was therefore planned, designed, built and equipped to meet American Standards of healthcare. We operate to these standards, every day, in everything we do for you. All of our physicians who are credentialed at our hospital are North American Board Certified or of equivalent Western training programs, such as those in United States, Canada and the United Kingdom. We have ensured that we have the expertise to fulfill your medical requirements in comfortable and reassuring surroundings.

The hospital is the first in the Middle East to get accredited by the Joint Commission International Accreditation (JCIA) which reassures our continued commitment to the highest quality American Standard of Healthcare in the region. In 2009 the hospital was reaccredited for the fourth time. The hospital’s Medical Laboratory is also accredited and re accredited, last one in 2009 by the College of American Pathologists (CAP), making it the first private laboratory in the Middle East to be accredited by (CAP).