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IT Support Technician

AAF International

Dubai, UAE

Ref: RP405-14

Job description / Role

Employment: Full Time

- Provide End-User support for hardware and software issues.
- Provide End-User support for remote access to business systems.
- Perform IT System status monitoring and reporting.
- Perform PC hardware & software installations.
- Study and recommend techniques to improve existing systems.
- Provide input and assistance for project proposals.
- Assist with the investigation related to requests for new IT hardware, software, systems and IT dependent facilities and the proposal of workable solutions and action plans.
- Assist with the implementation of approved projects within established budgets and schedules.
- Assist with the administration and monitoring of helpdesk tasks.
- Assist with the procurement of IT hardware and software.
- Assist with monthly Hardware & Software Audit management.
- Assist with external audits.
- Assist with the implementation and governance of IT policies and procedures.
- Assist with the implementation and administration security and threat protection systems.
- Produce and maintain I.T statistics, reports, checklists, and other documentation as necessary.


- 2-3 Years IT department experience.
- Microsoft Windows 10 desktop & application support.
- Active Directory administration.

- Microsoft Office 365 administration.
- Maintaining and configuring network switch infrastructure.
- Presenting & training others.
- Experience managing company mobile phones.
- Experience maintaining & configuring hardware/software audit systems.
- Experience maintaining & configuring storage area network (SAN) systems

About the Company

AAF International traces its roots to Bill Reed, a skilled engineer and clever entrepreneur who recognized in 1921 that cleaning the air was critical to the growth of society, the development of technology, and the protection of human health. He developed the Reed Air Filter which represented the initial step in building an international company that globally dominates the air filtration industry - AAF International.

Today, selling under the AAF and AmericanAirFilter brand names, AAF clean air products and systems offer the most comprehensive clean air solutions available in the world. Our products are the industry benchmarks for quality and performance, from simple roughing filters, to air pollution control, to gas containment removal, to the highest efficiency filters used in the most stringent clean environments.

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IT Support salaries in UAE

Average monthly compensation
AED 5,500

Breakdown available for industries, cities and years of experience