Key Account Executive

Job description / Role

- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Ensure the correct products and services are delivered to customers in a timely manner.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

- Proven experience as key account executive.
- Experience in sales and providing solutions based on customer needs.
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
- Excellent organizational skills.
- Ability in problem-solving and negotiation.
- BSc/BA in business administration, sales or relevant field.
- 2 years of experience in account management, sales, or a related field.

About the Company

SERGAS Group has been a renowned name in the Gas Sector for the past 30 years. We are the leading providers of complete Gas System Solutions (LPG, SNG & NG) for Industrial, Commercial and Residential customers in the U.A.E. SERGAS Group also provides operations in Oman and K.S.A.