Key Account Manager

Dubai, UAE

Ref: HP647-2195

Job description / Role

Employment: Full Time

Manpower is the world leader in innovative workforce solutions, connecting human potential to the ambition of business. Combining global reach with local expertise—4,000 offices in 82 countries— Manpower partners with clients to accelerate their business by providing the people and services that raise the quality, productivity and efficiency of their total workforce.

We are currently seeking a dynamic Key Account Manager for our Dubai based Contract Staffing division to manage the operational activities and contractual arrangements for Manpower’s major clients within the Middle East. The success of this role will be dependent upon building and maintaining effective relationships with clients.

The role will ensure that contractual compliance is delivered to our clients along with effective service delivery, while driving continual improvement of processes and procedures.

Your responsibilities will include:

- Develop strategic and effective candidate and client relationships;
- Work with the Key Accounts Team to develop, implement and maintain account management strategies;
- Work with the clients to develop and implement recruitment strategies to meet their business needs;
- Identify and pursue new business and account growth opportunities;
- Ensure that business performance and service delivery comply with contractual and legislative requirements.

Requirements

Essential:

- A diploma holder
- Minimum 2 years proven account management experience
- Solid industry experience in the recruitment and/or service industry;
- Strong customer service skills and excellent presentation skills;
- Strong communication and interpersonal skills - both written and verbal;
- Demonstrate Business Acumen
- Intermediate MS Office skills

Desirable:

- Tertiary qualifications in HR or Business Management
- UAE Labour Law knowledge

About the Company

We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.

ManpowerGroup powers the success of many of the world's most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.

ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.

Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including: