Posted
Ref: RP714-16950
Job description / Role
Company Description
Sofitel Al Hamra Beach Resort
Job Description
- To perform and record regular, structured checks on all areas of the club facilities as out lined by the Line Manager.
- To oversee all areas relating to children's activities and supervision.
- To devise a range of activities for all ages and abilities
- To set-up, promote & operate children's birthday parties to achieve department children's activity budgets through the active promotion of revenue generating activities
- To keep all equipment clean, tidy and well maintained including proper and secure storage.
- To report any damaged or missing items in rooms to the Kid's Club Supervisor for action and follow up.
Requirements
- To hand over all Lost and Found Items with full detailed information to the Recreation Supervisor and Housekeeping in line with the hotel policy.
- To attend to guests requests courteously and promptly in the course of duty.
- To ensure that all guests enjoy their stay being offered the finest personal service.
- To escort the guests rather than pointing out directions.
- To respect the privacy of the guests using the pool and beach facilities and the confidentiality of information.
- To report any guest comment or complaint.
- Ensures that guest amenities in the pool and beach areas are complete and up to standards.
- Handles hotel equipment and supplies with due care.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.