Posted
Ref: RP714-16215
Job description / Role
Company Description
Rixos Premium Dubai is a stylish urban hotspot located in the heart of Dubai's Jumeirah Beach Residence.
Our Hotel is providing a competitive benefits to our employees and family atmosphere to all colleagues.
Job Description
- To anticipate the kid's needs and handle all inquiries in a helpful and attentive manner.
- To have a complete knowledge of the hotel product, kids activities.
- To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Rixos at all times.
- Take personal responsibility for ensuring all issues pertaining to the kid's satisfaction are met and that follow up is completed on a timely basis.
- To be proactive and innovative, suggesting alternatives that meet the children and their parent's needs in enjoying their Rixos experience.
- To develop a close and harmonious working relationship with all hotel departments,
- To attend hotel events, daily shift briefings, and training to improve professional skills.
Requirements
Qualifications
- Language skills: Russian, Turkish and/or German
- Must possess good communication and customer service skills,
- Must be able to handle a number of tasks simultaneously and prioritize duties,
- Must be able to complete duties in a timely manner and be able to function in a fast paced environment,
- Must possess a good telephone manner.
- High school graduate A Minimum of six months to one year related education and training/experience; plus business and/or administrative education.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.