Kids Club Manager

Job description / Role

Company Description

Kids Club Manager

As a Kids Club Manager, you will be responsible for providing excellent guest service and maintain overall efficiency of set standards for the function.

What is in it for you:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

- Performs all managerial functions for the Kids Club Staff according to company policies and procedures including, hiring qualified Kid s Club Attendants, training, performance
- Schedules Kids Club Attendants to meet current Kid s Club Budget as assigned by Service
- Attends all club staff meetings
- Keep Assistant Entertainment Manager or Entertainment Manager informed daily of all extraordinary or unusual conditions and situations. Contact supervisor to assist with handling of special
- Performs other duties as requested by Entertainment Manager/Director of Entertainment
- Ensure that parent or guardian has signed a Kids Club Agreement and have signed at the register along with an emergency information
- Ensures that all parents receive copies of the Kid s Club
- Ensures that all members utilizing Kid s Club have paid for the
- Ensures that the Kid s Club area is clean and maintained according to set
- Ensures that all toys and other objects are clean and Ensures the safety of children in Kid s club area. Follow all safety
- Ensures that all Kid s club staff maintains current CPR certification for all ages
- Reports incidents according to company policy and submits completed incident reports to the Service
- Assists Entertainment Manager with all member concerns regarding Kid s Club
- Trains all Kid s Club attendants to perform duties according to company policy.

Requirements

Your experience and skills include:

- Minimum of 2-4 years' experience in hotel is preferred.
- Fluent English speaker and additional Russian language is mandatory
- Experience in the GCC and/or Middle East Region is a plus.
- Excellent communication skills, both written and verbal required.
- Be committed to exceeding guest expectations

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.