Laundry Attendant

Job description / Role

Company Description

Laundry Attendant

As a Laundry Attendant, you will be responsible for providing excellent guest service and maintain overall efficiency of set standards for the Housekeeping function.

What is in it for you:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Job Description

What you will be doing:

- To attend all laundry and dry-cleaning operations, following the hotel standards and procedures.
- To follow the linen and uniforms laundry flows and to respect the established cycles and instructions.
- To have a full knowledge of all the textiles and their proper care.
- To use all the machines and equipment with proper knowledge, care and maintenance.
- To handle and store chemicals with proper care, and to use correct formulas, following all healthy and safety regulations.
- To immediately report to superior any damage or malfunctioning in the laundry equipment or operations, including linen and uniforms status.
- To maintain the cleanliness and orderliness of the working area and stores.
- To ensure proper handling of lost and found items.
- To participate in monthly inventories.
- To follow up daily check lists.
- To respect the telephone etiquette as per Rixos standards.
- To report any guest comment or complaint.
- To respect schedules, terms and deadlines as agreed with the Management.
- To read and complete the laundry Logbooks and reports.

Requirements

Qualifications

Your experience and skills include:

- Minimum of 1-2 years' experience in 5* hotel.
- Experience in the GCC and/or Middle East Region is a plus.
- Excellent communication skills, both written and verbal required.
- Be committed to exceeding guest expectations

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.