Learning and Development Executive

Job description / Role

Company Description

People who love their job put their all into it and aren't interested in the norm. That's just how we are: different, eye-catching and perhaps a little crazy. And we do everything we can to ensure it stays that way - with unconventional added extras and a stimulating environment where our colleagues enjoy their work and are able to achieve their full potential.

One Central's new living room is here. Relaxed, fun and packed full of things to do. Overlooking the Museum of the Future, near Dubai International Financial Centre, the hotel boasts 434 rooms and suites in addition to flexible events and co-working space. A total of five characterful restaurants and bars take guests on a culinary trip around the world.

Job Description

Reliable and engaging. As a Learning & Development Executive, you will demonstrate the essence of creating an exceptional employee journey. You are committed to taking care of the learning, communication, creation and cross-departmental collaboration from the moment they joined the 25h Tribe.

- Collaborate with the People & Culture team to plan and schedule onboarding sessions.
- Support employee experience by ensuring new hires have been supplied with the correct equipment and information during the onboarding process.
- Build a solid infrastructure of people, processes, and tools to ensure a sustainable and competitive L&D strategy.
- New employee orientation coordination & facilitation.
- Co-manage the onboarding programs and BEOs.
- Maintain training records and new employee satisfaction surveys.
- Ensure department operational activities are scheduled, communicated, and executed on time and with efficiency.
- Develop and manage the annual work activities calendar to ensure all annual events and processes, and project-related activities are planned and executed successfully.
- Oversee the document management process to ensure process and procedure documents are updated/maintained in accordance with the department's methodology.
- Establish and maintain relationships with internal and external departmental coordinators
- Monitor the progress of training participants.
- Deliver or co-deliver training sessions with individual contributors, leaders, and senior leaders.
- Design and manage communication and marketing efforts to promote L&D offers across the organization.
- Work closely with Learning & Development team and P&C executives to coordinate training program administration and maintain process efficiency.
- Research, build, and update learning content and compile training outlines.
- Ensure the dynamics of Learning & Development offered by introducing new learning initiatives.
- Organize all logistics (facility, catering, materials, meeting management companies, pre-work, access processes) linked to offering classroom, virtual, or digital courses.
- Keep training materials and databases up to date.
- Manage and organize all 25h training materials.
- Assist in identifying training and development needs within the organization as well as coordinating and administering training assessments if necessary.
- Assist in designing and developing training and development programs based on the needs of the site, individual, and company.
- Driving a great working environment for teams to thrive by connecting departments and creating a learning environment.
- Living the 25hours brand with pride, passion & energy. Creating & inspiring others to gain and learn departmental/cross-departmental knowledge.
- Promoting learning and training services through daily communication and coordination with other team members and departments.
- Schedule logistics for pieces of training; amend and revise programs as necessary.
- Manage end-to-end L&D courses.
- Ad-hoc duties as required - unexpected moments when we have to pull together as a team to get a task done.

Requirements

Qualifications

- The ideal candidate is a highly motivated professional with demonstrated project management, organizational, and communication skills.
- Additionally, the candidate must be able to grow positive working relationships with colleagues at all organizational levels.
- Strong candidates must be enthusiastic, dedicated, and focused on providing top-quality support for the coordination and seamless delivery of training programs.
- Computer proficiency including all Microsoft Office programs.
- A true "team player" mentality and flexible attitude toward a diverse set of tasks.
- High school diploma or higher education.
- Previous experience in the hospitality sector.
- The candidate must be able to prioritize and complete multiple tasks and follow through with training team members to achieve group and individual goals.
- Efficient, effective working practices and strong administration/organization skills
- Ability to multi-task and meet tight deadlines in a busy working environment
- Should be proactive, responsible, and detail-oriented and demonstrate a high level of \"scrappiness\".

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.