Learning & Development Senior Manager

UAE

Ref: HP647-1552

Job description / Role

Employment: Full Time

Our client, is looking for an experienced Learning & Development Senior Manager. You will be reporting directly to the CEO.

Job Description
- Liaise between clients and trainers to provide clients with most suitable methods of content customization and follow up tools to ensure an optimum learning experience delivered with every training course.
- Liaise with clients when needed to understand/assess other special technical expectations
- Function as an internal consultant and quality assurer to the business assessing/auditing its performance against learning processes and procedures, identifying gaps, devising solutions and reporting results to the CEO on regular basis
- Liaise with trainers re quality of content to match client expectations
- Manage certification programs such as ILM, PMI, etc.
- Project manage all log-term programs such as national development and liaise with all stakeholders to ensure optimum performance and outcome
- Review Training materials to ensure meeting clients expectations
- Assist CEO with business projects in different areas such as: HR, exploring new learning initiatives, assessing new certifications/programs and its potential value to the business, run market intelligence to assess competitors capabilities and make recommendations, assist with product development and pricing strategy, manage trainers selection and on-boarding.
- Perform on behalf of the CEO when required by attending meetings, training courses, exhibitions locally and internationally when required and handling key client requests or complaints.
- Travels regularly to neighboring emirates to meet clients
- Travel periodically around the GCC to meet clients
- Other business projects/tasks assigned by the CEO

Requirements

- Candidate must have a technical background in learning and development especially course design, assessment tools and follow up methods.
- Having been a trainer or a training content designer is an advantage. previous experience working for a training vendor is a great plus.
- Candidate has to be a proactive self-starter with top-notch project management and skills and attention to details.
- Presentable with ability to do Consultative selling and solve problems diplomatically with all stakeholders is a must to trigger recurrent business through offering high quality technical solution and face to face service.
- Speaks, read and write English fluently. Arabic is a great advantage.
- Willing to travel around the UAE and possibly around the GCC when required. can start and finish at early/late hours when opening or closing a training event. May need to use own car to travel to other emirates when company's cars are booked.

Working days: 6 days a week (Sat is a work from home only during the high season if required)

About the Company

We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.

ManpowerGroup powers the success of many of the world's most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.

ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.

Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including: