Job closed
Ref: HP332-283
Job description / Role
The purpose of this position is to support Base Management & Marketing team to increase customer lifetime value and identify business opportunities by designing analytics models, extract and analyze data, providing insights, constructing presentations and communicating complex analytical findings in a clear, concise and decision-impacting manner
Requirements
- Bachelor degree or equivalent in a relevant field
- Minimum of 5 years of relevant work experience with at least 2 years of Telecommunications industry experience
- Business and market knowledge and understanding.
- At least 3 years of experience in a business analyst, financial analyst or other analytics focused role
Knowledge and skills:
- Excellent ability to communicate at all levels of the organization as well as with internal and external stakeholders and team members to deliver against SLAs and KPIs
- Excellent knowledge of Telecom, Loyalty & Retention processes
- Coordination with different internal and external teams to deliver programs
- Managing large direct/indirect teams
- Strong leadership with a collaborative style of managing & leading; with a focus on team-building & team-work
- Delivering Results with a win-win approach
- Demonstrable flexibility in approach and attitude; with an ability to adapt to change & effectively manage & communicate change to people while driving business target-achievement
- Strong Orientation for communicating for impact in a timely manner, demonstrating foresight, forethought, planning for operational efficiency & effectively managing & identifying potential risks to business
- Strong demonstrable organizational commitment
- Excellent analytical, sales, commercial, strategic, financial, planning & risk management skills and attitude
- Strong presentation skills with effective time-management
- People-person with an inbuilt attitude and orientation towards driving engagement, performance management, personal development and driving a positive work environment within which people can operate to their full potential
About the Company
du is the new telecommunication services provider in the UAE. We are an integrated service provider offering voice, data, video and content services over fixed and mobile networks to residential and business customers.
du has three broad target segments:
Consumers: Focusing on individuals and households by offering mobile and fixed voice calling, Internet, data services and television. Businesses: Focusing on small to very large corporations and government agencies by offering integrated fixed and mobile business solutions including voice, data, content and applications as well as professional services.
Carriers: Focusing on providing carrier, international data networks and wholesale services to international operators, multinational corporations and telecom carriers.
The needs of our customers are our primary focus. Our aim is to provide new and innovative services that deliver a better customer experience.