Manager UAT

Job description / Role

• The job purpose is to be responsible for User acceptance testing (UAT) review and acceptance by business units’. She/he is accountable for efficient and effective review test results assigned to commercial and non-commercial CRs in a timely manner and compliant to business needs and IT roadmap.
• Support BRM sessions with business and manage post deployment validations with business stakeholders.
• The nature of the role is to reports to the Director Operations & Support Design and responsible for coordinating test results reviews and manage BRM sessions for business units CR’s and Projects.
• She/he possesses the necessary skills to manage inter departmental relationships. The job holder will be the focal point on all aspects related to business user’s acceptance of testing results; improve quality of IT deliverables and provide regular visibility to the head of the function.
• Skills to build and maintain test knowledge base based delivery results and delivers quality measurements

Requirements

Minimum experience:
• Minimum 7-12 years of experience in UAT/BRM role
• Minimum 5 years of experience in Telecommunications Industry
• Excellent understanding of IT solution design, development methodologies, testing types and project management

Minimum education:
• Minimum Bachelor degree
• Master’s degree is a plus
• Certifications such as CSQA, e-TOM, BSCS, ISO, ITIL etc. is a plus

Knowledge and skills:
• Proven ability to lead large transformation projects
• Ability to lead teams of ~40-50 people
• Very strong technical knowledge in telecom infrastructure, experience in test design techniques and software quality analysis.
• Experience in commercial and non- commercial business processes operation.
• Proven track record of managing vendors
• Proven track record in governance and financial management
• Strong management skills in a multi-cultural and multi-national environment
• Fluent in English and Arabic is advantage

About the Company

du is the new telecommunication services provider in the UAE. We are an integrated service provider offering voice, data, video and content services over fixed and mobile networks to residential and business customers.

du has three broad target segments:

Consumers: Focusing on individuals and households by offering mobile and fixed voice calling, Internet, data services and television. Businesses: Focusing on small to very large corporations and government agencies by offering integrated fixed and mobile business solutions including voice, data, content and applications as well as professional services.

Carriers: Focusing on providing carrier, international data networks and wholesale services to international operators, multinational corporations and telecom carriers.

The needs of our customers are our primary focus. Our aim is to provide new and innovative services that deliver a better customer experience.