Marketing & Communications Manager


Dubai, UAE

Ref: RP714-6251

Job description / Role

Employment: Full Time


Reporting to the Director of Sales & Marketing (DOSM), responsibilities and essential job functions include:

- Manage all activities within the marketing department, ensuring all brand standards are followed
- Creates & executes annual marketing plan to budget
- Serve as the hotel's primary brand ambassador, ensuring that brand guidelines are followed
- Develop the hotel's communication strategies and execute the marketing campaigns in conjunction with the Sales, Spa, Food & Beverage departments to ensure profit growth and brand exposure
- Plan and oversee the hotel's advertising and promotional activities
- Manage the hotel's creative agency to develop all marketing collateral, promotional pieces, and advertising campaigns
- Work with digital marketing to develop compelling consumer and media content
- Oversee all marketing initiatives for the hotel
- Verifies all collateral is as per brand guidelines
- Verifies all advertising for the hotel in digital channels is in alignment with brand voice
- Build and maintain positive relations with the Corporate and Regional offices
- Oversee photo shoots for the hotel and seasonal campaigns
- Any other marketing related task requests by the DOSM


- Excellent understanding of luxury market
- Excellent understanding of all hotel departments
- Professional presentation skills
- Knowledge of basic accounting, math skills and analytical capabilities required
- Ability to assess/evaluate employee's performance fairly
- Must have strong interpersonal skills with attention to details
- Strong written and verbal communication skills
- A leader with a positive attitude
- Strategic thinking combined with the ability to move strategy to action
- Problem solving skills
- Managerial / Leadership skills
- Self-motivated, creative and confident, with a highly energetic personality
- Creative, independent, and manages stress gracefully
- Ability to meet deadlines consistently
- Pro-active and taking initiative
- Must be organized and ability to work and follow systems and procedures
- Must be adaptable to change of strategy, ideas, systems etc.
- Must be guest service oriented
- Proficiency in organizational planning with the ability to multi-task



- Bachelor's degree in Marketing, Business, or related major
- Minimum 5 years' experience in the marketing, digital or related professional area
- Hospitality marketing or advertising agency experience preferred
- An experienced marketing expert, a dynamic and self-driven, creative individual
- An engaging and empathic leader
- A passionate individual with experience in marketing; traditional & digital; as well as e-commerce
- Strong luxury hotel background / luxury brand background is preferred
- Fluency in English, written and spoken
- Fluency in Arabic, written and spoken is preferred

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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