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Job description / Role
Temporary role on a 3-6 months contract.
The Role:
* Responsible for the development and implementation of new business, managing and growing existing accounts and delivering the appropriate solution. Delivering profitability and achieving sales targets.
* The National Account Manager will be extremely disciplined and motivated with an entrepreneurial approach and ability to champion and drive change, as well as the ability to work with minimum supervision.
* With a track record/ability to work on multiple projects, prioritizing workload and utilizing internal support network the National Account Manager will have the ability to build strong internal relationships working closely with cross functional teams.
You will:
* Identify and develop relationships with key clients and decision makers within your area of responsibility
* Responsible for organizing and maintaining own time, completing deadlines and making effective use of market mapping documents and developing a strategy to develop new business for both Starbucks 'We Proudly Serve' and 'Premium Self-Serve'
* Using SalesForce on daily basis to manage all new and existing accounts
* In weekly review meeting report personal objectives to the National Account Controller and the rest of the sales team
* Promotes Starbucks Branded Solutions regionally and creates leads for other partners within the team.
* Delivers account management reports for quarterly business reviews
* Forecasting for existing and new accounts
* Support the implementation of company programs to ensure the success of the Starbucks branded solutions.
* The successful candidate will be commercially aware with a strong understanding of P&L, as well as a track record of managing relationships with customers, understanding their needs and delivering appropriate solutions
* Analyze sales targets, performance and develop a clear business plans for strategic accounts.
* Accountability for the sales results of national accounts - driving new accounts/account retention and growth of existing business
Requirements
Qualifications & Requirements:
You will have:
* Degree educated or equivalent.
* 5-8 year's experience in a sales role, KAM or preferably as a National Account Manager
* PC Literate, Excel, Powerpoint and Word.
* Thorough understanding of the industry & channel structure & the internal relationships.
* Fact based selling (uses data effectively to develop compelling sales propositions).
About Starbucks:
The Starbucks Experience is more than a cup of coffee. From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated the rich tradition of coffee, but that also brought a feeling of community, a comfortable third place away from the demands of work and home. And with every cup, we strive to bring both our heritage and an exceptional experience to life.
The Starbucks mission statement is more than words on a piece of paper - it's the philosophy that guides how we do business every day. Our mission is to inspire and nurture the human spirit - one person, one cup, and one neighbourhood at a time. We are committed to doing business in ways that are good to the earth and to each other. From the way we buy our coffee, to minimizing our environmental footprint, to being involved in local communities.
Today, with more than 16,000 retail locations in North America, Latin America, Europe, the Middle East and North Africa and the Pacific Rim, Starbucks is the premier roaster and retailer of the finest coffee.
At Starbucks we are focused on delivering the best experience to every customer at each of our locations around the world. We are fortunate to have the opportunity to work with so many communities, and we are committed to providing the Starbucks Experience while respecting the local customs and tastes of each country we operate in.
About Alshaya:
M.H. Alshaya Co. is a leading international franchise operator for nearly 90 of the world's most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn and KidZania. The company operates over 3,900 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.
Alshaya's stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 53,000 people from over 120 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.