Officer, Customer Due Diligence - UAE National

Commercial Bank of Dubai (CBD)

Dubai, UAE

Ref: HP905-153

Job description / Role

Employment: Full Time

Job Purpose:
The main purpose of the Compliance CDD Officer is to analyse and assess the assigned high-risk customer profiles for account opening against the Bank's internal policies and procedures and determine whether they are in line with the Bank's risk appetite.

Principal accountabilities

- Conduct an in-depth review as per the Bank's internal procedures of those high-risk customer profiles which have been referred by the Business to Compliance for account opening.
- Work closely with the Business to obtain any missing or additional KYC information or documentation which will be required to complete the high-risk customer due diligence as per the Bank's internal procedures.
- Ensure that the required KYC information and documentation is properly retained and stored using the Bank's systems for each business line.
- Escalate any concerns to ensure the customer profiles are well assessed and in line with the Bank's policies and procedures.
- Follow the Bank's exception handling process to obtain approvals where required information is not available (either temporarily or permanently) for the Bank during the CDD process or changes identified indicate a heightened risk of financial crime.


- Bachelor's Degree as a minimum from a recognized university

- At least 3 years of experience in the banking/financial services sector

- Experience in analyzing and interpreting relevant regulations and regulatory requirements.
- Analytical and attention to detail.
- Problem identification and solving skills.
- Good written and oral communication.

About the Company

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years.

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