Ref: RP612-13

Job description / Role

Employment: Full Time

Objective of the role:

• To handle the back-end operation for company’s product and to assist Operations department in carrying out day to day activities related to business account opening, gathering and processing all the account mandate documentation, process customer requests, and any other operational matters.

Responsibilities:

• Handle the entire process of business account opening from gathering the documentation to posting the relevant details in the Core Banking System
• Contact customers for any missing documents
• Do First Level Anti Money Laundering Check
• Receive customer requests for any amendments to the account mandates
• Process customer requests for funds transfers within UAE.
• Handle and resolve customer complaints or escalate to the proper department head
• Spot opportunities for cross selling other banking products as appropriate
• Generate regular MIS reports as required.

Requirements

Qualifications:

• A graduate with a minimum of Bachelor’s degree preferably in Banking, Finance or any other relevant discipline.

Experience:

• Minimum 5 years of general banking experience with at least two years’ experience in Banking operations and Deposits.

Skills:

• Proven knowledge of using Banking systems for posting and other customer operations
• Strong PC skills including Microsoft Products
• Excellent written and spoken English communication skills
• Excellent customer service and selling skills
• Ability to work under pressure and to meet deadlines

About the Company

Al Ain Finance is a Private Joint Stock Company established in 2017 in the Emirate of Abu Dhabi, United Arab Emirates; under the authority of resolutions of the Board of Directors of the U.A.E. Central Bank relating to Finance Companies.

Al Ain Finance specializes in designing and offering alternative customized Receivables Finance solutions to small and medium businesses across the U.A.E. region. It also provides Supply Chain Finance programs to large corporates that want to offer better payment terms to their suppliers as well to enhance their cash flow management.

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Clerk salaries in UAE

Average monthly compensation
AED 3,500

Breakdown available for industries, cities and years of experience