Operations & Client Relations Executive for a Business Setup Firm

Job description / Role

Operations & Client Relations Executive up to 9k Aed for a Business Setup Firm in Dubai

• Manage clients’ journey through renewal process
• Follow up on payments on all unrenewed/AWOL clients
• Always develop customer loyalty through exceptional customer service and rewarding long standing customers with benefit
• Answers phone calls and all other type of communication such as SMS, WhatsApp, etc.
• Maintain accurate customer contact records within Zoho CRM – Website, social media page, number of visas in the company, business activity, issues that have arisen
• Increase the company revenue by upselling various products by displaying excellent sales and negotiation skills

Requirements

• POSITION: Operations and Client Relations Executive
• SALARY: up to 9,000 AED all-inclusive, depending on experience and qualifications
• HIRING COMPANY: Business Setup Firm
• LOCATION: Dubai, UAE
• AVAILABILITY: Immediately (1-month max)
• EMPLOYMENT TYPE: Permanent/Full-time

CANDIDATE PROFILE:
• Open to WESTERN and ARABIC nationalities
• Male/Female, 35 years old and below

EDUCATION/EXPERIENCE REQUIRED:
• Bachelor’s degree in any related field, Master’s Degree is an advantage
• Minimum 3 years of work experience in a similar role, preferably in the business setup industry
• Highly knowledgeable in sales and customer service in a business setup
• Proven track of record in renewal process and client management
• Must be able to achieve individual or group targets
• Fluent in English, oral and written with exceptional negotiation skills

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.