Operations Manager - Luxury Brand


Dubai, UAE

Ref: GP186-5572

Job description / Role

Employment: Full Time

Charterhouse is working exclusively with an iconic luxury jewellery brand which is looking to hire a hard-working and innovative Operations Manager to sustain an effective operations system in order to support the business.

This is an exciting opportunity for a proactive and results driven individual to join a reputable high-end jewellery brand with a fast-growing presence across the Middle East and oversee all operations functions in order to support the business.
You will assist the Regional Retail and Operations Director to manage the Inventory, Logistics, Merchandising, P&L, IT and Procurement.

You will be responsible for the direct management of the operations team and will ensure their efficiency. You will also assist to develop and maintain the standard operating procedures for the business and will make sure that all the procedures and policies are thoroughly followed by the teams.

In addition, you will look after all the matters related to vendors and will support the audit process.


To be considered for this role, you should have minimum 3 years’ experience in retail operations and a bachelor’s Degree in business or a related field.

You must have excellent communication skills in English (second language is an advantage) and proficiency in using MS Office Software (Excel, Word, PowerPoint and Outlook).

The role requires a strategic thinking individual with strong analytical, interpersonal and organisational skills with a passion for retail and extensive knowledge of the luxury retail market and clientele in the region.

About the Company

The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney.

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