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PA / Administrator- Chairman’s Office

International Development Bank (IDB)

Dubai, UAE

Ref: RP727-07

Job description / Role

Employment: Full Time

Attention: Immediate Joining

Administrator with hospitality experience, to provide support including typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements and other general office duties. Assumes full responsibility for all administrative duties in the Executive Office ensuring professional and timely execution of all tasks.

What are we looking for?

As administrator, you are responsible for performing the following tasks to the highest standards:
• Opens incoming mail, dates stamps, distributes accordingly
• Sends outgoing mail both interoffice and outside of the Bank
• Routes mail, faxes and other printed matter
• Prepares and types correspondence and fairly complex numerical/financial reports as instructed
• Prepares correspondence on behalf of the management
• Duplicates, copies and distributes and mails materials for the office
• Orders and maintains office supplies and equipment
• Maintains files and equipment in an orderly and professional manner
• Appropriate business use of telephone and voice mail system
• Greets internal and external customers in a friendly and professional manner. Announces visitors and/or handles requests, as appropriate
• Scrutinizes and handles Guest satisfaction scores/ Guest Assistance on a regular basis
• Scrutinizes daily VIP guests
• Schedules meetings and records meeting minutes


• Schedules meetings and records meeting minutes
• Two-years similar experience
• Arabic speaking preferable
• Strong organization skills, multi-task oriented and good time management
• Ability to read listen and communicate effectively in English & Arabic and in writing.
• Prepare official correspondence on behalf of the managements & board members to both internal and external communications verbally and in writing
• Ability to sit for extended periods of time and continuously performs the essential job functions
• Ability to effectively deal with internal and external VIP Clients/ Guest, some of whom will require high levels of patience, tact, and diplomacy
• Ability to effectively transcribe information from handwritten memos and recordings

About the Company

IDB was established in 2011; with a paid-up capital of 250 billion Iraqi dinars, (equivalent to 210 million US dollars) as of today. The bank is one of the leading banks locally and regionally, in offering commercial banking services to corporate and retail customers. The Bank has a competitive edge in its conclusive electronic banking services offering.

The Bank attained “Issuing and Acquiring” license from both MasterCard and Visa as the first Iraqi Bank to issue all types of electronic cards (debit, credit, pre-paid) from inside Iraq. The Bank today has the largest ATM acquiring network with more than (150) ATMs installed in Iraq in addition to more than (1000) POS. As per the Bank’s Board approved strategy, the ATM network will reach around (300) ATMs and POS will reach (5000) by end of 2019.

It is noteworthy to mention here that the Bank has received the best rating in Iraq according to the join audit conducted by the Central Bank of Iraq in coordination with Ernst & Young as per the CAMELS rating methodology.

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