Job closed
Ref: RP714-16190
Job description / Role
Company Description
Sofitel Al Hamra Beach Resort
Job Description
- Excellent knowledge of word processing.
- Responsible for the preparation of office correspondence using appropriate format, as set by the company, regarding fonts, logos, etc.
- Receives, opens, and sorts all incoming business mail and arranges for the mailing of outgoing office mail for the GM and HM.
- Handles all office correspondence and information with discretion and confidentiality.
- Maintaining and updating a conventional office filing system which provides for easy access to data requests.
- To maintain an electronic filing system on his/her assigned PC's hard disc.
- To keep meeting minutes when required.
- Answering, screening and transferring phone calls for the GM and HM.
- Schedules appointments for the GM and HM and keeps them informed and updated.
- Receives screens and welcomes office visitors in a courteous, professional manner at all times maintaining standards of hospitality established by their rank.
- Sees to the proper handling, use and maintenance of office equipment and supplies.
- Coordinates for cleanliness and maintenance in his/her own area, as well as in the GM's and HM's offices.
- Maintains an orderly and organised space.
- Acts as liaison and coordinator between the GM's and HM's offices and other departments and department heads.
- Maintains a professional and friendly relationship and approach with his/her counterpart in the owning company.
Requirements
- Handles and arranges travelling issues for the GM and HM.
- Will be responsible for the Duty Managers log book follow-up.
- Collects necessary information for the planning and preparation of the Duty Manager's roster/schedule.
- In coordination with the GM, plans and prepares the Duty Manager's monthly roster/schedule and keeps the GM updated on changes and corrections.
- Collects necessary information in order to establish a weekly attendance forecast of the Executive Committee members and Department Heads A and B for the GM's overview and keeps the GM updated on changes.
- Receives information from the Director of Rooms in order to prepare the GM's welcome letter for Club Millesime and Suites guests.
- Ensures proper distribution of information from the GM's office to all concerned and vice versa.
- Keeps the GM informed on routine matters relevant to the operation of the hotel.
- During the GM's absence, he/she prepares a daily summary of major happenings in order to update the GM upon arrival, or upon request.
- Ensures correct flow of information by becoming familiar with the organizational chart and company hierarchy.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.