Job closed
Ref: GP285-5225
Job description / Role
INSPIRE | EXHILARATE | DELIGHT
For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.
Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.
Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.
To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.
Key Responsibilities
ROLE: This is an exciting opportunity for an enthusiastic Trainee to join the product copy team at LEVELSHOES.COM. You will be part of a fast-paced, committed and knowledgeable team and will be tasked with ensuring that our customers are aware of the product details size and specific nuances that a product may have. The accuracy and attention to detail will ensure our customers can make their online purchases with the confidence and knowledge based on the information provided.
WHAT YOU WILL BE DOING:
- Describe product design details and USPs consistently and eloquently.
- Communicate size and fit details within the copy, working closely with the styling team to ensure size checks are done on model set.
- Ensure all products are accurately and appropriately measured
- Understand the communication between size and fit and other departments.
- Take customer feedback and returns into consideration to address any issues of concern promptly
- Meet daily upload targets and be measured on productivity, content accuracy and quality.
Requirements
ABOUT YOU:
- Excellent written English
- Excellent presentation and communication
- Good working knowledge of all menswear and women's wear brands within the company, trends and technical terms
- Ability to work confidently as part of a team and autonomously.
- Confident to liaise with a variety of departments and colleagues on different levels.
- Experience working with stringent deadlines.
- Outstanding work ethics and ability to multi-task.
- Numerate with good computer literacy
About the Company
The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.
With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.
By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.