Production Manager

Job description / Role

Chalhoub is the leading luxury retailer in the Middle East. With more than 600 stores, 300 brands, and 60 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of the organization's growth, we are looking to develop a world class digital and ecommerce capability. Building on our strong data foundations, we are looking to create an agile and truly customer-centric organization to deliver significant growth. We are looking for top talent to join us on this journey.

What you'll do:

You will be responsible for overseeing all production services for the Group's studio, building and leading teams across workflow production, image QA, and product handling to deliver innovation and excellence across ecommerce & marketing assets. Reporting to the Group Head of Creative Operations, your responsibilities will include:

- Leading multidisciplinary teams to ensure an efficient studio operating model
- Overseeing complex production processes across multiple brands.
- Owning governance on timescales for product in/out and quality control
- Innovating new process to optimise studio production strategies
- Producing productivity and budget reporting on business KPIs
- Achieving commercial goals for multiple brands across the group
- Creating efficient workflow process while mandating quality outputs
- Collaborating with partners to identify growth opportunities for the group
- Estimating, negotiating, & agreeing budgets and timescales with stakeholders
- Nurturing a culture of transparency, accountability, and psychological safety

Requirements

What you'll have:

- Track record in strategic and tactical production of a photo studio operation
- Customer-centric leader with a comprehensive understanding of ecommerce
- Ability to lead without ego and build strong consensus across diverse teams.
- An excellent communicator, capable of conveying complex ideas effectively
- A hunger to deliver truly transformational impact. This role is not for the timid!

What We Offer

We will help shape your journey with us through enriching experiences, learning and development opportunities, and exposure to different assignments within your role.

Our Group offers the opportunity to support careers that may span different teams, different job roles, categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.

Amazing Benefits

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, and exclusive employee discounts.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.