Receptionist

Job description / Role

Our client, a leading beauty service provider, is currently looking for a Receptionist to be based in Abu Dhabi. In this role, you will be responsible for:
• Informing relevant technicians of the client’s arrival with treatment details and timings
• Ensuring communication is accurate throughout the branch and that all documents and systems reflect the correct situation of the branch
• Receiving and greeting visitors in an efficient, tactful and courteous manner
• Maintaining adequate cash in drawer.
• Assisting in the closing of the Branch and daily sales cash collection and ensuring they are accurately administered and completed.
• Understanding the customer (both external and internal) / phone and face to face, builds strong collaborative customer relationships and builds customer trust and confidence
• Recording delays of treatment with accuracy
• Ensure the booking system is managed effectively with scheduling, reconfirmations and follow ups of client appointments
• Listens to client concerns with empathy and offers every possible help within the role assigned and , ensures a follow through of the client issue till its closure

Requirements

The Ideal Candidate would have:
• At least 3 years of experience as a receptionist
• Experience working in hospitality or service based industry

About the Company

Black Pearl is a human resources and recruitment agency that provides a holistic business and talent solution in a progressive, dynamic, and efficient way.

We pride ourselves as a unique black pearl and strive to delight our clients with a personalized partnership that helps them propel towards success.

Whether you need to find top talent, your next great job opportunity, or a consulting solution for managing your business, engaging employees, evolving your work culture, planning your people strategy, or resourcing challenges, we can help.