Receptionist

We are currently seeking a professional and customer-focused Receptionist to join our team in Dubai. The Receptionist will be the first point of contact for visitors and guests, providing excellent customer service and ensuring a positive experience. The ideal candidate should have strong communication skills, a friendly demeanor, and the ability to handle various administrative tasks.

Responsibilities:
- Greet and welcome visitors in a warm and professional manner.
- Manage incoming calls and redirect them to the appropriate person or department.
- Handle general inquiries and provide accurate information to guests.
- Assist guests with check-in and check-out procedures.
- Ensure guests are directed to the appropriate meeting rooms or personnel.
- Schedule and confirm appointments for clients, visitors, and staff.
- Manage meeting room reservations and coordinate with relevant departments
- Provide general administrative support, including photocopying, faxing, and filing.
- Assist with data entry tasks and maintain organized records.
- Receive and distribute incoming mail and packages.
- Arrange outgoing courier shipments and maintain accurate records.
- Monitor access to the premises and ensure security protocols are followed.
- Issue visitor badges and maintain a secure and controlled environment.
- Relay messages and information to relevant departments.
- Keep staff informed of important announcements or updates.
- Ensure a high level of customer service is maintained at all times.
- Handle guest complaints or concerns with professionalism and efficiency.
- Manage multiple tasks simultaneously and prioritize as needed.
- Adapt to changing circumstances and address urgent matters promptly.

Salary:
AED 2,500 to 3,000 per month inclusive of fixed allowances.

Requirements

- Proven experience as a Receptionist or in a similar role.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office and basic administrative tasks.
- Strong organizational and multitasking abilities.
- Customer-focused with a positive and friendly attitude.
- Familiarity with phone systems and office equipment.
- Fluent in English; knowledge of additional languages is a plus.
- Previous experience in a corporate or hospitality setting in Dubai is advantageous.

About the Company

ISMMART Group of Industries (Pvt) Ltd is an emerging trading house. It is a group of 6 companies registered under SECP (Security and Exchange Commission of Pakistan) to ensure quality and customer satisfaction, working across the globe. The organization has been associated in the field of imports/exports, estates & builders, hospitality, and transportation.