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Job description / Role
Souq.com is now part of amazon family. Souq.com is the largest ecommerce site in the Arab world. Every month, Souq.com attracts more than 41 million visits to its catalogue of more than 8.5 million unique products in 35 different categories, including consumer electronics, household goods, fashion, watches, perfumes, toys, and baby products.
Established in 2005, Souq.com today operates both as an award-winning retail business and an online marketplace that allows SMEs, merchants, brands and distributors to distribute their products online.
With more than 4,000 employees, Souq has offices and local operations in UAE, Egypt, Kingdom of Saudi Arabia, and leading Product and Engineering centers in Jordan and India, offering a unique opportunity to join the leading player in an ever growing and exciting industry. With now it being part of amazon family there are greater synergies and opportunity to benefit from the larger ecosystem
We are looking for a regional leader L&D and ACES to focus on developing our teams. The role will look to drive strong orientation and training programs to onboard and coach new managers and associates, to drive standardisation efforts, provide process skills to the FCs, support FC launches, support FC Kaizen Events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across the FCs.
Responsibilities:
• The L&D and ACES leader will be owning programs across the region. He/She will be working with site L&D and ACES managers and site leadership to deploy these improvements
• Develop training programs and skill development for our managers and associates
• Deploy the FC Benchmarking processes which have been adapted for Middle East to train ops leaders and establish sustainable mechanism in FCs.
• Use the PDCA methodology to drive small scale improvements in processes
• Use the Kaizen methodology to drive large scale process improvements or reduction in costs.
• Sustain roll out of CI essentials and Kaizen essentials training to managers.
• Align with WW learning as well as ACES to leverage and paling with best at amazon
Requirements
• Previous experience in operational logistics/supply chain, manufacturing, transportation, general management or engineering role
• Knowledge of Lean, Six Sigma and Kaizen technique is preferred
• Ability to travel up to 50% of time to analyze, implement, monitor best practice solutions.
• Excellent analytical skills to evaluate complex processes and financial scenarios.
• Strong communication skills (written and verbal)
• Demonstrate strong track record of team leadership within a large scale rapid and process driven environment, whilst also being able to handle multiple projects.
• Sound business acumen
• Excellent working knowledge of MS Excel, MS Word and related software
• Fluent in English
• Graduation in any subject
PREFERRED QUALIFICATIONS
• Area manager/Operations Manager experience in an Amazon FC
• Post graduation/MBA
• Arabic language skills
About the Company
Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.