Regional Physical Security Manager

Job description / Role

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The EMEA Regional Physical Security Manager (MENA) is accountable for decision making to ensure the physical safety and security of SAP employees, buildings and assets, often with a very high level of regulatory, compliance, financial, and brand impact and/or a very high complexity of work and life safety.

They are accountable for internal customer engagement on physical security awareness programs, knowledge management, quality assurance and organizational learning. They will develop and manage programs to transfer the relevant knowledge across organizational boundaries.

They will maintain the highest level of professionalism in all activities to represent the organization internally and externally, while serving as a trusted advisor and ambassador for SAP and affiliated companies.

Job Description:

- Provide overall physical security support and direction to multiple SAP business locations. Maintain a site-by-site overview of budgeting/spend, existing conditions, contract data, and location specific information.
- Conduct and direct their team to perform physical building security risk assessments, surveys, and physical penetration testing.
- Manage contract security services (Guarding/Watchman), to include the development/implementation of Building Security Operations Manual at all applicable sites within the MENA region.
- Manage electronic security systems and vendors, to include electronic access control, badging, visitor management, security video, intrusion detection systems, and control center operations.
- Execute the planning, design, bid, construction and commissioning activities for multiple concurrent projects, and oversee all aspects of physical security related to these projects. Projects include new construction and renovation (driven by Global Real Estate & Facilities), or system replacements and/or additions.
- Assess and implement personnel protection programs, consisting of Travel Safety & Security, Events, Close Protection, Workplace Violence, and Kidnap Preparedness.
- Provide training and employee security awareness programs.
- Conduct internal investigations as needed and in support of other program areas.
- Oversee physical security incident reporting and resolution.
- Conduct presentations of physical security services when necessary.
- Partner/support SAP Health and Safety programs and ensure emergency responses are established.
- Report on physical security strategy and metrics (KPIs).
- Maintain close relationship with law enforcement and emergency responders.

Competencies and Skills:

- Manage detailed programs related to the efficiency of the financial, operational and overall compliance of the organization. Improve the effectiveness of the organization and its processes.
- Possess deep understanding of their industry and identify and collect key market information/trends and apply to the organization/processes.
- Serve as mentor/coach/thought leader to the lines of business and to their Country/Area Manager direct reports.
- Accountable for successful and consistent delivery of multiple projects up and down the organization.
- Manage relationships with global, regional and local senior management plus outside service providers and business partners.
- Manager of processes and interfaces across organizational boundaries inside and outside of Global Physical Security management that relate to area of responsibility (sub-region).
- Drive operational excellence and quality assurance by providing best practices, problem solving, and guidance/leadership for improvements related to complex matters within his / her area of responsibility.
- Area of responsibility will be sub-regional (MENA - Middle East and North Africa) and includes multiple countries or facilities.
- Serve as liaison to executive management / provide reports / champion internal goals and manage KPI's.
- Responsible for hiring and development of talent for the future of the organization within their respective Sub-Region.
- Support the EMEA Regional Head in conducting performance management and matters related to people management.
- The Security Manager is typically accountable for 2-6 direct reports (Country or Area Managers) and a significant number of indirect reports.

Experience, Education, and Certifications:

- 10 years' experience in physical security industry or equivalent (military, law enforcement, etc.) or 5 years' minimum experience in corporate physical security, with minimum 3 years' experience in responsible charge (supervision/management).
- 3 years of direct experience in the majority of "Job Description" and "Competencies and Skills" above.
- Associates degree in related field (desirable).
- Ability to pass background verification.
- Foreign language skills desirable; comprehensive English language written and spoken.
- Travel expectations: 10-20%

About the Company

Headquartered in Walldorf, Germany, SAP is the world's largest business software company with more than 51,500 employees at sales and development locations in more than 50 countries worldwide.

Our global development approach focuses on distributing development across the world in strategically important markets. A global network of SAP Labs spanning Bulgaria, Canada, China, Germany, Hungary, India, Israel, and the United States, enables SAP to operate locally, yet organize globally.

As the global technology research unit of SAP, SAP Research significantly contributes to SAP's product portfolio and extends SAP's leading position by identifying and shaping emerging IT trends through applied research and corporate venturing. SAP Research has highly skilled teams in 11 research centers worldwide.