Job description / Role
Reporting to the Operations Manager in Dubai, this role calls for a Client Services professional to join this expanding team. The company is well known in the region and is enjoying a period of steady growth.
Key responsibilities will be to support the Account Manager in managing the client base in terms of working in the field. This will involve assisting clients in terms of seeking new residential property and assisting with viewings, establishing schooling options and arranging visits, settling them into their new lives in Dubai and generally showing them around the city.
Customer Service excellence must be experienced by clients at all times and the incumbent is responsible for ensuring this is the case on a continual basis. Attention to detail, accurate and efficient administrative support and open communication are also essential components.
this role expatriate knowledge is required and only candidates who have lived in Dubai for over a year will be considered. Someone who has worked in the airlines, hospitality, real estate or customer service sector would be given preferential consideration; someone who enjoys meeting people and likes being out and about!
There is car provided and candidates must have a UAE driving licence and should have been driving in Dubai for at least one year. This is an urgent requirement, hence we are seeking candidates with immediate availability and who will be in Dubai over the whole summer, as this is a very busy time for our client.
This is a lovely role, with a superb team environment and a very high stability factor.
About the Company
Irwin & Dow was established by two highly experienced recruitment professionals, Tracey Irwin and Jocelyn Dow. We provide a refreshing approach by working in close partnership with clients and candidates within the Business Support, Secretarial, HR & Finance sectors.
Good staff are key to every business. We recognise and appreciate this, having over thirty years combined recruitment and executive search experience within the region.
Our main aim is to provide a specialist service to clients preferring to work with a bespoke consultancy.
Our values of discretion and diplomacy are paramount and our ultimate goal is to become a partner of choice for all our clients and candidates.