Restaurant Hostess

Job description / Role

Key tasks
- To provide a courteous, professional, efficient and flexible service at all times, following Pullman Creek City Center Standards of performance.
- Anticipate guests needs, respond to them promptly and acknowledge guest, regardless how busy and whatever time of the day.
- Maintain positive guest relations at all times.
- Be familiar with hotel services / activities to respond to guest inquiries accurately.
- Handle guest complaints following instant pacification procedures and insuring guest satisfaction.
- Monitor guests' reactions and confer frequently with management to ensure guest satisfaction.

Requirements

Skills
- Level of Education Vocational education Areas of study Food and beverage

Professional experiences
- 1 to 2 years

Languages essential
- English

Essential and optional requirements
- Excel
- Micros

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.