Restaurant Operations Manager

Consult Arabia

Dubai, UAE

Posted
Ref: LP905-47

Job description / Role

Employment: Full Time

We are seeking for a Restaurant Operations Manager to manage all F&B operations and ensure delivering an excellent customer experience.

- To forecast, plan and manage all F&B orders, staff, and finance. To be responsible for business performance evaluation (PnL) and the main duties will be:
- Managing all F&B and day-to-day operations as per approved SOPs and up to the highest standards
- Creating an annual business plan covering forecasted sales and costs, presenting it to shareholders, and monitoring it regularly
- Responsible for ensuring that each outlet is operating profitability
- Seeking opportunities for reducing costs while maintaining quality
- Review menu items to ensure margins are maintained
- Ensuring consistency of food, service, cleanliness, etc. in all outlets
- Leading F&B team by attracting, recruiting, training, and appraising talented
personnel
- Organizing and overseeing regular training of FOH and BOH employees concerning the menu, upselling, customer service, hygiene, etc.
- Communicating and negotiations with suppliers
- Managing delivery operations, both direct and through platforms
- Ensuring that food is prepared and delivered to customers within the approved time
- Ensuring that all the outlets comply with all health and safety regulations
- Ensuring that all the equipment in outlets is fully operational
- Ensuring that preventive and emergency maintenance is done on time
- Approving rosters and ensuring they’re done according to business needs and shared in time
- Liaising with software suppliers (POS) to ensure that all technical issues are rectified in time
- Ensuring that all fixed assets in the outlets are in place and intact
- Being ultimately responsible for the highest level of customer service and satisfaction
- Dealing with governmental organizations to get permits, licenses, certificates, etc.
- Ensuring that the brand quality standards, SOPs for front and back of the house, and recipe cards are created, up to date, and followed
-Assisting outlet teams in operational needs if necessary

Requirements

He must hold a university degree with a specialization in Hospitality / F&B with a minimum of 5 years in a similar role.

Skills and Competencies:
- Proven track record of food and beverage management
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
- Ability to spot and resolve problems efficiently
- Mastery in delegating multiple tasks
- Communication and leadership skills
- Up to date with food and beverages trends and best practices
- Ability to manage personnel and meet financial targets
- Guest-oriented and service-minded

About the Company

MJN Consult Arabia is a boutique investment house based in Dubai, UAE. The firm is involved in a number of projects around the world covering many industries. Current projects involve, a Finance company in Abu Dhabi, a hospitality business in Dubai, a Manufacturing unit in Ras Al Khaimah and a number of other project in Asia and Europe. Consult Arabia believes in creating a work atmosphere that allows its employees to grow, prosper and develop a highly satisfying career path. The company rewards its employees based on merits and ensuring that they are compensated in a fair and competitive manner.

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Operations Manager salaries in UAE

Average monthly compensation
AED 15,500

Breakdown available for industries, cities and years of experience