Retail Merchandiser - Luxury Fashion

Chalhoub Group

Dubai, UAE

Ref: GP285-5498

Job description / Role

Employment: Full Time


For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

What you'll be doing

The Regional Retail Merchandiser will be responsible for planning and executing strategies to maximize product visibility, optimize inventory, and drive sales within the retail environment. The Regional Merchandiser, reporting to the General Manager of the Luxury Joint Venture, will be responsible of the good translation of the strategy of the evolved brands.

Key accountabilities:

- Supervise and guarantee a correct implementation of the Brand's merchandising strategy aligned with the overall business goals.
- Analyse market trends, customer preferences, and competitor activities.
- Report Output analysis to the top management and brands to inform merchandising decisions.
- Work closely with each Brand retail merchandising Team and Stores Staffs to curate a product assortment that meets customer demand and aligns with the brand image.
- Monitor product life cycles and recommend the carry-over, NOOS (Never Out Of Stock), markdowns or promotions as needed.
- Ensure effective product placement, maximize sales, and enhance the overall shopping experience.
- Analyse sales data and customer feedback to assess the performance of merchandising initiatives.
- Identify opportunities for improvement and implement corrective actions in collaboration with the referent people in the HQ Brands.
- Collaborate with marketing, operations, and store management teams to ensure alignment across departments.
- Communicate merchandising strategies and initiatives effectively to all relevant stakeholders.
- Train and develop the store staff on merchandising best practices.
- Conduct regular workshops to enhance the merchandising skills of the team.
- Build and maintain strong relationships with vendors.
- Hold regular meetings with the Store managers to discuss product performance and future opportunities.
- Ensure compliance with merchandising standards, policies, and procedures.
- Stay informed about industry regulations and implement necessary changes to remain compliant.


What you'll need to succeed

- Proven experience in retail merchandising, with a track record of driving sales through effective product selection and presentation.
- Strong analytical and problem-solving skills - a natural aptitude for data.
- Excellent interpersonal and negotiation skills with the ability to navigate different stakeholders and teams.
- Proficient in merchandising software and Microsoft Office Suite.
- Creative mindset with a keen eye for visual aesthetics.
- Ability to multitask and work in a fast-paced retail environment that is scaling.
- Experience working within a premium/luxury mono-brand.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.

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