Sales Account Manager



Ref: GP222-3145

Job description / Role

Employment: Full Time

Welcome to Hays

At Hays, we believe in being long-term partners to our people as well as our customers. Together, we will work for your tomorrow, and the possibilities are endless. With over 50 years of business success, we have built a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn’t just about being part of a global business leader; together with over 12,000 people worldwide, you’ll be making a difference in the world of work.

Your new role

As a Key Account Manager you’re empowered to succeed by inspiring and invested leaders. With access to market-leading tools and resources, and by working with diverse high calibre customers, you’ll be encouraged to continuously seek new and better solutions in a combination of business development, relationship building, high service values and knowledge of Hays' products and solutions, we work hard with both consultants and the client to achieve excellent outcomes.
In this role you will be required to:

• Main point of contact for defined key account(s); provide an operational day to day point of contact for the client and be first line escalation point of any issues
• Mapping out business units’ key strategic stakeholders and engaging, in line with KAM strategy
• Determine and realise the breadth of opportunity within clients for the wider Hays business.
• Obtaining and passing qualified leads to HTS, Executive, Permanent and Contracting divisions within Hays
• Ensuring RFPs, RFIs, new TOBs and renewals are managed appropriately
• Payroll solutions; liaise with client and Hays internal contracts administration/finance and third party providers for onboarding, renewals and offboarding
• Regular virtual and in-person meetings with Key Account stakeholders
• Accountable for SalesCloud KAM; Contacts, Leads, Opportunities, documents, account structure / mapping, account plans, data integrity
• Reporting internally against defined metrics, providing input into the ongoing strategic direction
• Run monthly/quarterly/annual review meetings with the client, providing accurate data on our performance
• Collaborate with internal division heads and specialism leads to broaden the opportunities Hays have for client recruitment solutions
• Forecast fees and growth for each account owned, demonstrating a clear understanding of the opportunities available and the overall impact to the fee line
• Build the internal profile of key clients with the aim of increased business development and activity, through mapping and information sharing
• Be an escalation point for aged debt, compliance, payroll, delivery complications
• Sell products and services to your clients


What you’ll need to succeed

• Previous experience in Recruitment
• Good working knowledge of client drivers and account management.
• Issue management and resolution
• Demonstrated ability to build successful long-term partnerships
• Ability to set targets and influence actions of matrix staff

What you’ll get in return

Believing that personal growth leads to professional progression, you will feel heard, valued and assured that we care about your wellbeing, in an inclusive environment where you can be yourself. This will enable you to reach your full potential, broadening your ability to make a positive impact on the world of work and leading to your own personal success. At Hays, you’ll get:

• Monthly paid uncapped commission
• Clear progressions plans
• Hybrid & flexible working hours
• Wellbeing Fridays with Free Breakfast
• Weekly prizes and incentives
• One day of paid leave per year to volunteer

What you need to do now

Do you want to go further in your career than you believe possible? This is the place to be. Joining Hays means joining a business that’s going places. We’re transforming the way we do things and shaping the future of the world of work

About the Company

At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. With over 50 years’ success under our belts and a workforce of 10,000+ people across 32 countries, we’ve evolved to put our customers at the heart of everything we do.

So much more than a specialist recruitment business, what really sets us apart is our knowledge through scale, deep understanding and our ability to meaningfully innovate for our customers. By providing advice, insights and expertise on issues you face today in the fast-paced world of work, we help you make the right decisions for tomorrow.

Offering an unrivalled suite of recruitment and workplace solutions, whether you’re looking for what’s next in your career, or have a gap to fill, we’ll help you get where you want to go.

You can rely on us to deliver today and help you plan for tomorrow.

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Account Manager salaries in UAE

Average monthly compensation
AED 11,000

Breakdown available for industries, cities and years of experience