Sales /Branch Manager

Job description / Role

Sales /Branch Manager - AUH

Reports:
• Prepare weekly and monthly sales reports, in line with the format & parameters advised by the Regional Manager and Branch Manager
• Identify proper prospects and update through the package.

Summary:
The Sales Manager is required to grow the company’s commercial business within the assigned territory. This role will be responsible for selling international logistics management services, which must be in accordance with the corporate objectives, such as revenue and profit targets, product growth etc., to clients. Specific duties include (but not limited to):

• Find and develop qualified leads, and thereafter convert them into prospects and customers. The sales manager should aim to achieve at least 25 sales calls per work. Continuously ensure that the sales pipeline is full.
• Engage prospects and customers by selling the company’s products and services, thus furthering relationships. The sales manager should be focused on bringing on new clients (not including lost clients).
• Maintain a steady line of communication but making periodic courtesy calls to customers and serve as a point of contact for prospects and customers.
• Achieve the annual growth targets (revenue, profit, volume) as agreed with management.
• Must be capable of closing business independently.
• Understand competitive landscape and internal cost structure to offer profitable pricing.
• Enter outcomes of client prospecting exercise from sales visits on the system.
• Direct and assist Customer Service/ Sales Support teams for on-going rate quotations.
• Establish SOPs for customer service and operations teams to handle new accounts.
• Evaluate customer’s need for credit and complete credit application documentation (if needed).
• Follow-up on leads generated by overseas and domestic offices. Provide regular updates till closure.
• Ensure collection of pending invoices for accounts department.

Requirements

• Bachelor’s Degree in any discipline
• At least 3 years of experience within the industry
• At least 2 years of experience in the local market

Language Skills:
• Ability to communicate in English fluently. Knowledge of Arabic and Hindi is an advantage.

Computer Skills:
• MS Office Suite (Power Point, Excel and Word).

Competencies
• Analytical Skills: Uses intuition and experience to compliment data.
• Interpersonal Skills: A dynamic personality that focuses on solving conflict and building relationships
• Leadership Skills: Ability to lead and motivate a team to achieve their goals
• Teamwork & Adaptability: Works well with others, balancing team and individual responsibilities. Exhibits objectivity and openness to others' views, adapting to best fit a situation.
• Quality Management: Demonstrates accuracy and thoroughness.
• Business Acumen & Cost Consciousness: Understands business implications of decisions, working within budgets and contributing to the bottom line.
• Ethics: Works with integrity and ethically.
• Motivated & Efficient: Takes initiative in a given situation and displays willingness to make accurate and timely decisions.
• Reliability: Adhering to managements direction and flexible in order to meet goals.
• Innovation: Displays original thinking and creativity; Meets challenges with resourcefulness.

About the Company

We're an International Freight Forwarding Company offering a multitude of services to meet your business needs. We believe in delivering logistical services on time. That's why customers in over 30 countries around the world rely on our expertise to manage their day to day logistic needs.

Established in 1988, we started out with a vision to deliver exceptional customer value with a zeal for service. This vision has helped us evolve and expand the business over the last 25 years. We have offices located in all the key markets across the world and enjoy a network of exclusive partnerships in every major city, port and hub. Our global presence ensures that our customers enjoy a seamless service experience everywhere, every time and in every country.

Our extensive portfolio of services, rapidly increasing geographical coverage and systematic operations have helped us establish ourselves as one of the leading International Freight Forwarders in the world.