Sales Coordinator

Job description / Role

You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts, anticipate and resolve issues, and update team your various projects.

What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
- Maintain clear and easy to find reference/ filing system
- Ensure all correspondences are standardized and high quality remained
- Provide administrative support for the DOSM, Sales Managers & Event Sales Executives.
- Carries out special project as assigned by Sales Managers and Event Sales Executives
- Ensure adequate stocks of office supplies and initiates requisitions for approval
- Periodically update mailing address for existing corporate accounts and other database
- Monitoring system for attendance, annual leave, public holidays and sales calls.
- Provides admin support to the Assist. Marketing Manager as and when required.
- Maintains a high level of exposure for the hotel in major market areas through direct sales solicitation, telephone, fax, written communication.
- Ensures that all phone calls within the department are attended and positively engages clients requirements
- Maintains pleasant attitude throughout every customer contact
- Takes full responsibility on updates of sales managers company details as provided.
- To provide weekly, monthly and annual reports if required
- Assist in preparation of Corporate Agreements and group contracts.
- Assist in update and uploading production and contracts in ASA.
- Attend daily line-ups and communicate daily challenges with the rest of the team.
- Ensures that sales personnels are updated with client enquiries and requests.
- Handles confidential documents, including accurate personnel file status of the department's employees, with strictest confidence.
- Assist on travel preparations and scheduling for DOSM & Sales Managers
- Prepares the Group Materialization/Cancellation Report on a monthly basis.

Your experience and skills include:
- Maintain clear and easy to find reference/ filing system
- Commitment to service
- Strive for results ( Career Oriented, pro-active , finding initiative ).
- Good leadership and organizational skills
- Time management.
- Ability to prioritize work in an environment with multiple interests
- Ability to handle complex and confidential information with discretion
- Competency using a variety of computer softwares
- High School Diploma or equivalent required.
- Must have a minimum of 1 year progressive administrative or customer contact position
- Previous experience in a multi-cultural environment is essential.
- Communication skills : PowerPoint, Word, Outlook

Requirements

Your team and working environment:
- Friendly Working environment.
- Motivation and Empowerment.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.