Sales Coordinator

Job description / Role

The Sales Coordinator supports the Sales department. As a Sales Coordinator, you are a multi tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support Sales Team. You communicate well with all contacts, anticipate and resolve issues, and update team your various projects. This position reports to the Director of Sales & Marketing, adheres to Company standards and accepts other responsibilities as assigned.

What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
- Maintain guest profiles, contacts and additional necessary records used in the Sales Department.
- Assist the Sales team in preparation of contracts, proposals and addendums and track the completion status.
- Take booking inquiry information via phone and prepare proper paperwork.
- Communicate with all hotel departments as appropriate. Ensure prompt attention to time sensitive requests by the Heartists.
- Prepares detailed and quality Group Resumes and internally distributes to all related departments to proactively and appropriately convey pertinent group information to team.
- Take the lead on organizing the resources necessary to put together high quality sales presentations
- Ensure the inventory of custom sales presentation materials such as brochures and presentation folders is always up to date
- Assists front office team, long term team and sales team with travel agent and corporate reservations.
- Serve as a principal source of information for the team
- Work with other departments within the organization to bring in additional help on creating sales presentations when needed
- Take the lead on organizing the resources necessary to put together high quality sales presentations

Requirements

Your experience and skills include:
- Excellent interpersonal and communication skills
- Ability to prioritize work in an environment with multiple interests
- Ability to handle complex and confidential information with discretion
- Effectively deals with internal and external customers, with high levels of patience, tact and diplomacy.
- Must have an exceptional attention to detail, organizational, analytical and time management skills.
- Must be tech savvy, with a working knowledge of Microsoft Office, EZRMS, Opera Preferred , ACT system and ADACO

Your team and working environment:

Located along Sheikh Zayed Road in Barsha Heights right next to Dubai Internet City Metro Station. The hotel is nestled in the key business and commercial district of Dubai Media City, Dubai Knowledge Park and Dubai Internet City. Mercure Dubai Hotel offers a unique hospitality experience for business & leisure travellers and well as for long stays at an affordable price. Close proximity to Mall of the Emirates, Palm Jumeirah and major tourist attractions.

An elegant hotel with 1015 suites and apartments spread over 41 floors. Each contemporary room features floor to ceiling windows that have exceptional views of the city & skyline. For meetings, trainings and social events the hotel offers an extensive range of multi-functional meeting and event spaces.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.