Sales Coordinator - Used Cars

Job description / Role

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:
The primary focus of the role will be to contribute towards the planned growth and development of the Used Car Operation, in its aim to explore untapped opportunities and raise administrative effectiveness, thus optimising business in an increasingly sophisticated and expanding used car market.

What you will do:
- Be responsible for stock control & cost control, ensuring that vehicles are sent to the workshop for cleaning and servicing; ensure vehicles are prepared as per manufacturer CPOV specifications and that the vehicle is prepared for delivery with zero errors and omissions
- Ensure timing and accuracy of daily stocks reports as well as the consolidation of weekly/monthly data for all management
- Maintain vehicle details in SAP including costing of units, maintaining preparation cost, vehicle mileage and location
- Monitoring details of incoming cars, OEM support, overage bookings, warranty/service details
- Adherence of used car department timelines and standard operating procedures

Required Skills to be successful:
- Proficient in Microsoft Office (especially in Microsoft Excel)
- Excellent communication and interpersonal skill
- Efficient co-ordination in respect of the day-to-day activities of a busy used car operation
- Cross cultural flexibility
- Customer orientated, with decision making and problem-solving abilities

Requirements

About the Team:

You will be reporting to the Sales Performance Manager and will work closely with the broader Trading Enterprise teams and internal and external stakeholders.

What equips you for the role:
- High School Diploma
- 2 - 3 years automotive experience in retail operation day to day activities
- Proficient in SAP and Microsoft Excel
- Proficient in English

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.