Sales Engineer

Job description / Role

Job brief

• The main target of this job is to increase the retail business of STYRO, offline and online by offering existing products and services plus develop new ideas and products so it is B2C and some percentage of B2B.

Responsibilities

• It generates sales to achieve maximum profitability against annual sales targets.
• Identify and exploit new sales opportunities with existing and potential customers.
• Monitor customer accounts within the allocated sales area to ensure that sales potential is fully exploited.
• Establishes and maintain effective communication links with other department or customer to identify all sales opportunities.
• Maintain accurate records of all sales activity and prepare regular forecasts to enable effective forward planning.
• Monitor feedback from the customer to measure their satisfaction level with company products and services.
• Maintain an awareness of sales and other developments amongst competitors and pass any relevant information to immediate superior.
• Maintain all required records of sales and other relevant information to enable performance to be measured and monitored.
• Maintain a solid relationship with key customers, suppliers and other relevant bodies to ensure that the company’s maximum sales potential is realized.
• Ensuring the satisfaction of customers by monitoring service level agreements (SLA’s), customer complaints, inquiries, and any other related customer issues.
• Bring a consultative approach to sales by using knowledge of product trends and opportunities to develop manufacturing strategies tailored to client’s needs.
• Maintain an updated record of clients with their transactions and prepares weekly report management's requirements

Requirements

Required Experience, Skills and Qualifications

• Any Engineering Background.
• Must have a minimum of 2-3 years of working experience in the same role.
• Teamwork
• Detail-oriented and driven
• Effective verbal and written communication skills
• Multitasking ability

About the Company

STYRO Insulation Mat. Ind. L.L.C was founded in 2000, producing and installing complete Expanded Polystyrene Solutions in the UAE and MENA region. It is therefore considered the number one EPS manufacturer in the region as the market leader and main supplier of all EPS products.

STYRO is present heavily all over the UAE and Oman and GCC with plans to expand further in the region to reach all MENA region. We currently run two plants with a total surface area of 44,000 m^2, where approximately 250 technicians and workers are employed full time. We have a strong focused vision on sustainable growth and constant stability. We are achieving that by improving our business with continuous technical research and support through our Customer Service and R&D teams.

Our hand-picked staff ranges between engineers, experienced sales executives, vibrant marketing team and best customer service representatives who are all focused on satisfying our client's needs and provide the best pre/post-sales service experience possible to our valued customers.