Sales Executive

Job description / Role

Responsibilities:

Specific Responsibilities:
• Achieve monthly budget goals and new business targets.
• Set up and maintain good working relationships with all hotel operations areas.
• Prospect by telephone cold-calling to establish territories.
• Establish and maintain corporate accounts with clients.
• Follow up with clients before, during, and after events/stays.
• Make reservations on behalf of clients.
• Handle complaints and escalate to Senior Sales Manager.
• Follow up on leads provided by Global Sales Offices.
• Research and present lost business reports at Monthly Sales Meetings.
• Travel throughout GCC countries and internationally when necessary.
• Provide weekly sales reports to Senior Sales Manager.
• Provide Banqueting Department with leads received through corporate clients.
• Attend various trade shows and functions as required.
• Maintain familiarity with and analyze competition from other designated hotels.
• Contribute to overall market plan for Majlis Grand Mercure Residence.
• Participate in training programs.
• React promptly to requests by Senior Sales Manager for reports and assignments.

General Responsibilities:
• Promote efficiency, confidence, and courtesy.
• Ensure good inter-departmental relations.
• Display a pleasant manner and positive attitude.
• Demonstrate pride in the workplace and personal appearance.
• Adhere to Company and Hotel rules and regulations.

Occasional Responsibilities:
• Report equipment failures/problems to the Maintenance Department.
• Pass maintenance requests to the Maintenance Department.
• Participate in Training/Development schemes as recommended by senior management.
• Assist the Duty Manager with outlined tasks.
• Comply with reasonable requests made by management.

Legal Responsibilities:
• Ensure standards required by Law and Management are maintained.

HSE Responsibilities:
• Participate in environmental improvement programs.
• Observe Company's safety and environmental rules and regulations.
• Report any unsafe conditions or environmental issues.
• Comply with all rules and regulations implemented by the Hotel Authorities to ensure safe work practices.

Requirements

Qualifications:
• Strong operational technical knowledge
• Outstanding personality with unmatched levels of energy, enthusiasm, and commitment.
• Excellent multitasking, problem-solving, service orientation, and interpersonal team skills.
• Displays high levels of flexibility, initiative, sincerity, and teamwork.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.