Sales Manager

Job description / Role

Lead Generation and Conversion:
• Identify potential leads through market research and networking.
• Engage in effective lead generation activities to expand the client base.
• Utilize strong negotiation and persuasive skills to convert leads into successful business deals.
• Ensure customer satisfaction and cultivate long-term relationships with clients.

Client Relationship Management:
• Build and maintain strong client relationships to foster loyalty.
• Onboard new clients seamlessly and ensure a smooth transition.
• Nurture existing accounts to maximize satisfaction and repeat business.
• Collaborate with internal teams to ensure excellent service delivery and client retention.

Sales Coordination and Reporting:
• Coordinate sales activities efficiently, ensuring timely submission of quotations and proposals.
• Oversee the reconciliation of customer information and ensure that sales details are accurately updated in the FRESA system.
• Generate and present regular Management Information System (MIS) reports.

Product Knowledge and Development:
• Have a comprehensive understanding of Cargo Line's product offerings.
• Effectively sell various products to clients based on their needs.
• Advance knowledge by learning new products and undergoing relevant training in shipping/logistics-related courses.

Internal Collaboration:
• Participate in weekly sales meetings with the Sales Accountability Partner.
• Collaborate with the sales

Salary:
AED 10,000 to 15,000 per month inclusive of fixed allowances.

Requirements

Qualifications and Knowledge:
• Bachelor’s degree in Business Administration, Logistics, Operations Management or related field.

Job Skills:
• Sales and Negotiation Skills, Relationship Building, Communication skills, Industry Knowledge,
• CRM, Sales & FRESA software, Product Knowledge, Coordination & Organization, Data Analysis &
• Reporting, Industry Awareness, Leadership & motivation

Experience:
• 5 years’ experience in Freight Forwarding Sales

About the Company

Excelsior is a bespoke HR and recruitment consultancy, specialising in the Security, Facilities Management, Education and Automotive sectors. Excelsior provides a high quality, reliable and affordable solution to companies in these sectors.

Exciting opportunities and market insights will be regularly posted on this page. If you are a talented individual looking for a change, then our highly experienced Consultants are ready to match you with an exciting new career opportunity.