Sales Manager (Corporate)

Job description / Role

Company Description

Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.

Key Features:

Stunning Waterfront Setting:

Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.

Luxurious Accommodations:

Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.

World-Class Dining:

Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.

State-of-the-Art Facilities:

Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.

Exceptional Service:

At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations.

Job Description

MAIN DUTIES AND RESPONSIBILITIES:

Responsibilities:
• Be totally familiar with hotel products, rates, and promotions at all times. Maintain an up-to-date understanding of company products and rates and be involved in cross-selling when required.
• Be aware of the strengths and weaknesses of all competing hotel and restaurant products and provide weekly regular updates after visiting competition hotels allocated for tracking purposes.
• Provide ongoing market intelligence by monitoring business sources and segments.
• Represent the hotel at trade fairs, functions, and other related events as directed.
• Ensure that sales blitzes in the local city or outstation for the geographic area of responsibility are conducted timely and efficiently.
• Participate in hotel activities including promotions, sales blitzes, entertainment, and other operational areas as directed.
• Penetrate and saturate prospective and existing customer organizations for effective multi-department selling.
• Service the needs of customers by attending to all requests promptly within 24 hours.
• Assist the Director of Sales in pursuing new market segments to secure sales and prepare proposals for consideration.
• Develop strong, secure, and productive business relations with all companies within the portfolio under the geographic/market segment allocated.
• Positive communication of the hotel image to existing and potential customers at all times.
• Ensure that revenues and/or cost controls are maximized through proactive actions rather than reactive management.
• Handle guest and employee inquiries in a courteous and efficient manner.
• Maximize occupancy and average rate of the hotel through creative and selective selling.
• Accurately report month-end, year-to-date room night and revenue accounts to the Director of Sales for revenue-increasing opportunities and possible action plans.
• Report on trends in the industry and local markets.
• Budget, plan, and execute cost-effective and productive sales trips at least 45 days prior to your trip.
• Maintain a calendar allowing you to meet all established deadlines and planned sales trips. Regular deadlines include (but are not limited to) the monthly forecast and expect-to-turn reports.
• Maintain accurate information on all new and ongoing leads and accounts, including solicitation efforts.
• Plan and execute cost-effective and productive sales trips into your assigned territory, to improve and increase our penetration of that market.
• Contact and entertain clients during their site visits and through invitations to contacts within his/her respective segment.
• Ensure that all incoming correspondence (inquiries, requests, offers, confirmations, etc.) is attended to and replied to in due time.
• Prepare and transmit Call Reports on a weekly basis to the Director of Sales.
• Establish a Monthly Report which includes the summary of past activities, prospection and trends, and analyses competitor's sales and promotion efforts, forecast for all sales activities & production/conversion figures. Attend once a month hotel's Sales/Rooms Division and Credit meeting.
• Target to achieve key figures from key accounts/key markets through preparation and execution of proper action plan for his/her field of responsibility.
• Establish and sign contracts considering the official Rate Policy in coordination with the Director of Sales.
• Conduct rate market surveys to advise management of actual market trends.
• Ensure that special deals (out of guidelines and rate policy) are discussed, coordinated, and approved prior to offer with the hotel's management.
• Thoroughly familiarize oneself with the Hotel's emergency procedures and be in a state of preparedness for any emergency that may occur.
• Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
• Perform duties in a manner that respects Rixos Hotels & Resorts' Core Behaviors, which are Trust, Relationship, Entrepreneurship, and Drive.
• Assist in Task Force Teams for new openings.
• Carry out any other reasonable tasks (which may not be stated here) as requested.

Requirements

Qualifications:
• Bachelor's Degree in Marketing or Diploma in vocational hospitality, with 3-4 years of experience in a 4-5-star hotel.
Additional Information:
• Competitive salary and compensation.
• Training and development opportunities.
• Career advancement within the Rixos Hotels group.
• Comprehensive health insurance coverage.
• Employee recognition programs.
• Policies promoting work-life balance.
• Provision of uniforms or dress code guidelines.
• Participation in social events and team-building activities.
• Transportation services.
• Employee wellness programs.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.