Sales Manager (Mandarin Speaker)

Job description / Role

Company Description

Established in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

ROLE: Sales Manager (Mandarin Speaker)

Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our Sales team working alongside a fantastic team.

As a Sales Manager (Mandarin Speaker), you are the driving force behind our sales success. Collaborating closely with the Assistant Director of Sales, you'll lead a dynamic team, implement winning sales strategies, and play a pivotal role in achieving revenue targets. Your knack for inspiring others, coupled with strategic thinking, will propel our sales department to new heights. Join us in shaping the future of our company as we redefine excellence in sales!

WHAT IS IN IT FOR YOU:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.

WHAT WE EXPECT OF YOU:

- To be familiar with hotel products, rates, and promotions at all times. Maintain up-to-date understanding of company products and rates and involvement in cross-selling of these when required
- Be aware of the strengths and weaknesses of all competing hotels and provide weekly regular updates on market insights and trends
- Represent the hotel at trade fairs, functions, and other related events as directed.
- Participate in hotel activities including promotions, sales blitzes, entertainment, and other operational areas as directed.
- Penetrate and saturate prospective and existing clients, and partners for effective multi-department selling.
- Service needs of customers by attending to all requests promptly within 24 hours.
- Assist the Regional DOS in pursuing new market segments to secure sales and prepare proposals and agreements
- Develop strong, secure, and productive business relations with all partners within the portfolio under the geographic / market segment allocated.
- Positive communication of the hotel image to existing and potential customers at all times.
- Ensure that revenues and/or cost controls are maximized through proactive actions rather than reactive management.
- Handle inquiries courteously and efficiently as per Hotel /Ennismore standards.
- Maximize occupancy and average rate of the hotel through creative and selective selling.
- Accurately send reports on confirmed businesses and forecasted opportunities. Regularly share the Sales action plans to Regional DOS to maximize the revenue and market share for the property.
- Budget, plan, and execute cost-effective and productive sales trips at least 45 days prior to the traveling date.
- Maintain a calendar allowing you to meet all established deadlines and planned sales trips. Regular deadlines include (but are not limited to) the monthly forecast and expect-to-turn reports.
- Maintain accurate information on all new and ongoing leads and accounts, including solicitation efforts. Maintain database of existing and new partners from all encounters, during sales calls, business trips, etc.
- Plan and execute cost-effective and productive sales trips into your assigned territory, to improve and increase our penetration of that market.
- Organise fam trips, site inspections, and entertainment as per the given market and as per Hotel standards.
- Ensures that all incoming correspondence (inquiries, requests, offers, confirmations, etc.) are attended to and replied to in due time.
- Establishes a Monthly Report that includes the summary of past activities, prospection, and trends, and analyses competitor's sales and promotion efforts, forecast for all sales activities & production/conversion figures. Attends once a month hotel's Sales/Rooms Division
- Targets to achieve the highest revenue from key accounts / key markets through preparation and execution of proper action plans for his/her field of responsibility.
- Establishes and signs contracts considering the official Rate Policy in coordination with the Regional DOS.
- Conducts rate market surveys to advise management of actual market trends.
- Special deals (out of guidelines and rate policy) must in any case be discussed, coordinated, and approved prior to offer with the hotel's management.
- He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
- Other duties as assigned.
- Perform duties in a manner that respects Rixos Hotels & Resorts' Core Behaviours which are Trust, Relationship, Entrepreneurship, and Drive.
- Assist in Task Force Teams for new openings.
- Carry out any other reasonable task (which may not be stated here) as requested.

Requirements

Qualifications

- Minimum of 2 -3 years' experience in the Hotel sales department. Preferably in the leisure segment.
- Must be fluent in the Mandarin language (read, write, and speak).
- Must have a valid UAE driving license

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.