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Job description / Role
The Sales Supervisor is responsible for maximizing turnover by ensuring that all the spaces under his or her responsibility follow the brand's instructions on a daily basis.
- He or she follows the brand strategy, providing recommendations according to rollout opportunities (in terms of scope and sales operations).
- He or she guides the professional development of the sales teams in collaboration with the Managers in order to reinforce the brand's expertise.
- He or she acts as the interface between the operational teams and the Marketing team as the brand's principal correspondent on a daily basis.
- A Sales Supervisor is entirely dedicated to the brand or to the group of brands.
Principal responsibilities:
• Developing Turnover
- To follow and analyse key performance indicators on a weekly and monthly basis (turnover, average shopping basket, turnover per nationality, turnover per brand, and so on) in collaboration with the Marketing team and the Sales Managers, and to report on the key information determined in the brand's commercial agreements.
- To prepare a monthly report per boutique / consolidated terminal, and to provide the brand with quarterly performance reviews.
- To participate in and coordinate field operations (before / during / after) according to the agreements established by the marketing department.
- To analyse the segments and new products in order to recommend merchandising adjustments and optimize the range in the principal and satellite shops. To make recommendations that will increase the brand's shelf display performance.
- To advise on an incentive plan (focusing products and mechanisms) or action plans that will help achieve precise objectives
- To collaborate with the Marketing team and Sales Team to determine and approve business opportunities
- To participate in preparing strategic plans and worksheets by coordinating reports of quantitative and qualitative information to Sales and Marketing Managers.
- To develop guidance tools to follow up on training in collaboration with the brand and the Operational Marketing Manager. To communicate with the operational teams
- Managing a team and developing the expertise of specialized sales teams
- The Sales Supervisor is responsible for sales ambassador planning and daily briefing. His or her daily physical presence in the field is a necessary part of these responsibilities.
- To participate in building a training schedule and coordinating the presence of the teams in relation to this schedule.
- To assist in the brands' training campaigns and to ensure that the principles are mastered by the specialized sales team. To foster the sales team in applying new knowledge in the field.
- To send the brand's training material to the sales ambassadors
- To ensure the development of the sales team and the improvement of their skills
- To guarantee the development of the brand's professional expertise by making sure that MH standards are correctly applied
• Following Up On The Brand's Visual / Merchandising Standards
- To follow up on the brand's merchandising standards and rules in collaboration with the brand's merchandising structure
- To coordinate and participate in the merchandising schedule
- To ensure the good condition and correct quantities of display material in collaboration with the instructions
- To ensure that the sales assistance tools are available to the boutiques (merchandising Book, POS advertising, and so on)
- To ensure that the boutiques maintain shelf displays and stocks correctly, anticipating needs by communicating with the purchasing unit and reporting problems when they arise.
Requirements
Ideal Candidate:
- Bachelors/MBA holder with Sales acumen
- A business-oriented, analytic mind
- Discipline, organizational and analytic abilities
- Proactive with result-oriented reasoning
- A dynamic, responsive personality
- Excellent interpersonal and communication skills
- Retail experience and sales expertise a plus
- Product logic and a good understanding of merchandising
- Understanding of work in the luxury sector
- Mastery of Microsoft Office
About the Company
The Dulsco story began in 1935 when Mohammed Khan Abdulla Mirza Abdulla, the father of the present Chairman of Dulsco, Abdul Aziz Mohammed Khan Abdulla, appointed some able-bodied men to row their dhows through the Dubai Creek to a British India Steam Navigation Company owned ship at anchor in the Arabian Gulf, and bring ashore its cargo of foodstuff and clothing. Our stevedoring service launched then is still one of the many services that we provide. We consider ourselves the oldest stevedoring company in Dubai.
By the 1970s and the opening of Port Rashid in Dubai, we were a full-fledged stevedoring company serving the port. We started providing more manpower services by the 80s and became one of the earliest human resource management companies in Dubai.
In the 90s we began providing manpower outsourcing services and later we added waste management and other services to our portfolio. In 2005, Dulsco became a limited liability company and expanded its services to include all the emirates and neighbouring Gulf countries and today is one of the foremost HR solutions provider and recruitment agencies in Dubai.