Sales & Support Engineer

Job description / Role

The main responsibilities of the Sales and Support Engineer are:

- To help our Customers in the Middle-East region get the most out of the instruments and systems they have purchased from us, in terms of operating time and performances,
- To provide the necessary training to both our Customers and our Distributors in the region, so that they are confident in the performances of our instrumentation and systems,
- To help our Distributors in the region in their sales efforts of our instruments and of our after-sales services (spare parts, training, technical support, etc...),
- To communicate back to our teams in North America all relevant information about what is happening in the region (exhibitions, new projects, competitive information, etc...).

Requirements

- The candidate must have a strong chemistry basic education, followed by extensive experience with analytical instrumentation and systems, commonly used in the Oil-&-Gas, Petrochemical and Chemical industries (gas chromatography, UV and optical fluorescence spectroscopy, etc...), for process control applications. Understanding of the constraints of the corresponding processes would be a plus.
- The candidate must be a good communicator in English, both verbal and written, and must be capable of interacting with a diverse group of stakeholders (from operators and technicians to managers), with equal ease and efficiency.
- The candidate must be self-motivated and an independent decision maker.
- The candidate must be willing and able to travel reasonably throughout the Middle East region. International travel to Europe, Asia and North America may be occasionally required.

About the Company

Galvanic Applied Sciences Inc. solves critical process-analysis and measurement problems for customers worldwide with our full line of rugged, fit-for-purpose gas- and liquid-measurement systems. We engineer all of our systems and components to deliver uncompromising accuracy, reliability, and long-term value to users, even in the most-challenging process environments.

That’s why multinationals and small companies alike turn to us again and again - they count on our attention to detail, applications know-how, and exacting quality standards. We work with customers to tailor each system to meet their site-specific process requirements and to provide unparalleled support through installation, training, and long-term product maintenance. A private company headquartered in Calgary, AB, Canada, with a facility in Lowell, MA, USA, Galvanic supports a global network of dedicated sales and service engineers, as well as value-added distributors to serve the needs of customers.