Senior Creative Manager - Faces

Chalhoub Group

Dubai, UAE

Ref: GP285-5214

Job description / Role

Employment: Full Time


For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.


Faces is one of the leading beauty omni-retailers with the latest in fragrances, skincare, makeup, haircare and home fragrances in the region, with over 20 years of presence and expertise in the Middle East. We are in a transformative chapter where we are building a beauty destination that provides expertise and inspiration through products, services and experiences to suit everyone's needs and preference. We go beyond being a transactional experience, we bring an immersive customer experience through discovery and curation.

What you'll be doing

Working as a Senior Creative Manager you will beaccountable for building, defining, delivering and executing a 360 brand and creative strategy for Faces. You willact as the guardian of theFaces Brand identity and equity and beresponsible for ensuring Faces has exceptional creative concepts that will break the boundaries of the beauty industry.

Key Responsibilities

- Implement an omnichannel brand vision and creative strategy in line with Faces brand DNA, with a focus on localization by market
- Ability to develop and execute 360 campaigns with an integrated and cohesive approach
- Build a transformative creative strategy. Ensures all content is always on Brand, consistent in terms of style, quality and tone of voice, and optimized for all channels
- Strong story-telling skills and ability to think differently
- Ensure accountability and sign off of any assets that go live on behalf of Faces Brand
- Create assets and ideas that attract customers to convert on all key channels
- Keeping up with creative trends that are happening within and outside the industry
- Provide creative insights and recommendations to the user experience and marketing team/s to drive business objectives
- Have a holistic approach with creative outputs which includes acting as the guardian for all creative copy that isdeveloped
- Ensure complete alignment with annual Category Management strategy to ensure key brands and products are central to creative prioritization


What you'll need to succeed

- Ability to create and assess all formats of creative of 360 campaigns (design, video/, editing, packaging, VM, UX)
- Previous experience in developing and executingbrand andcreative campaigns and strategies
- Minimum of 4 - 7 years of Managerial experience
- Ready to break the boundaries and inspire teams (award-winning work is a PLUS!)
- Strong leadership skills with the ability to manage teams

What we can offer you

With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.

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