Senior Manager, Data Governance

Job description / Role

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.

CBD has been recognized as the number one bank in the UAE on the Forbes list of The World's Best Banks 2022.

As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile.

Job Purpose

The Senior Manager, Data Governance plays a critical role in overseeing and ensuring the integrity, quality, and compliance of data within the bank. This role involves developing and implementing robust data governance strategies, policies, and procedures to manage data assets effectively. The Senior Manager, Data Governance collaborates closely with various business units, IT teams, and compliance officers to establish a culture of data awareness, accountability, and trust.

Principle Accountabilities

Develop and Implement Data Governance Strategy:

- Define a comprehensive bank-wide data governance framework aligned with the bank's strategic objectives and lead the execution of data governance plans.
- Create a data governance and privacy strategy and roadmap to support the overarching strategy and transformation of data.
- Establish policies, standards, and procedures for data management, data quality, and data privacy, with documented best practices.
- Drive a top-down and bottom-up implementation of data governance frameworks including the creation of relevant steering and working groups for governing data with appropriate representation across the bank.

Compliance and Regulatory Adherence:

- Ensure compliance with relevant data protection and privacy regulations (e.g., GDPR, CCPA, Basel III, etc.) through the management and monitoring of policy standards.
- Monitor changes in data-related regulations and adjust internal policies as well as procedures accordingly to minimize the risk of regulatory breaches.
- Enforce data practices as per changing regulatory and compliance policies in the organization.

Data Quality Management:

- Establish and oversee data quality metrics and initiatives to ensure data accuracy, completeness, and reliability.
- Implement data quality checks and validation processes for data acquisition and ongoing data management across functions and transformation programs.
- Drive data quality management practices across all stages of data management lifecycle including data collection, collation, management, cleansing, analysis, distribution, and utilisation.
- Eliminate redundancy and streamline data sources to allow effective oversight and distribution of data for actionable and insightful uses of information and data.
- Set clear guidelines for the management of data quality including roles and responsibilities of data owners and ensures accountability for the stewardship of data assets across the organization.

Stakeholder Collaboration:

- Work closely with business units, IT teams, compliance officers, and other relevant functional teams and stakeholders (Legal, information security, audit, etc.) to align data governance efforts with business and reporting goals.
- Serve as a liaison between the business, IT, and functional areas of the organization.
- Collaborate with leadership across the organization to identify business needs.
- Communicate the vision, strategy, processes, and values relating to data governance throughout the bank.
- Drive mindset shift, communication, and continuous education on the value of data governance.

Data Cataloguing and Classification:

- Implement data cataloguing and classification processes to ensure clear metadata management and data lineage.
- Define data classifications based on sensitivity and criticality.
- Establish common data dictionaries to be instilled throughout the business.

Data Privacy and Security:

- Develop and enforce data privacy and security policies as well as procedures.
- Collaborate with cybersecurity, business, and functional teams to identify, manage, and safeguard sensitive and confidential data assets.

Data Risk Management:

- Identify, assess, control, and mitigate risks related to data management and governance.
- Establish risk management processes for data-related activities.
- Manage logs to document data risks and issues.
- Proactively set risk appetite, monitor performance, and uphold data integrity.

Training and Awareness:

- Develop and conduct training programs to enhance data awareness and foster a culture of data governance across the organization.
- Mentor and manage a high standard of data governance mindset throughout employees and foster a culture of data quality, data lineage, and data lifecycle management across the organization.
- Provide training on data standard and data quality best practices.

Incident Response and Reporting:

- Establish procedures for handling data breaches, incidents, and reporting requirements.
- Work closely with operational risk, legal and compliance teams in the event of data-related incidents.

Performance Management and Reporting:

- Define key performance indicators and metrics to measure the effectiveness of data governance efforts.
- Provide regular reports to senior management and stakeholders on data governance performance.
- Analyse data processes to improve the effectiveness of business controls and procedures.

Requirements

Requirements

Experience and Qualifications

- 10+ of experience in data governance, data management, or related roles in the financial services industry.
- Strong knowledge of data protection and privacy regulations and compliance standards.
- Bachelor's degree in Data Management, Information Technology, Business Administration, or related field.

About the Company

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years.