Job closed
Ref: RP117-88
Job description / Role
To take the lead for the delivery of IFS including/or technical services, supporting the Head of Operations. Actively contribute to the efficiency and effectiveness of the business, with a focus on FM and Technical Services delivery.
- Develop the business growth of the FM account portfolio
- Implicitly understand the commercial aspects of the FM contracts and monitor the management of the service to ensure delivery within the boundaries of the contracts
- Monitor the financial performance of the FM contracts, ensuring that contracts are being delivered within budget and revenue is maximised
- Promote a Health & Safety focused environment
- Drive performance to ensure that the Annual Goals for the Business Unit are met
- Responsible for the delivery of IFS and Technical Services on the account.
- Responsible for the development and deployment of the strategy relating to Critical Environments, Sustainability and Energy. - Maintain a Strategic Development Plan for all technical services areas
- Evaluate proposed and required changes to technical services identifying financial, personnel and operational performance implications prior to confirmation and implementation of service changes and manage change process as appropriate.
- Ensure that the IFS team successfully completes scheduled technical activities and provide prompt and robust response to non-planned activities in line with agreed Statement of Work.
- Build & maintain excellent customer relationships to ensure retention of business
- Attend client meetings, have good knowledge of site operations, encourage active improvements & provide feedback to clients
- Explore further business opportunities with customers
- Lead the Account Management team and develop it as required to ensure the operations run smoothly, within budget and that contribution targets are met
- Undertake site visits to view staff performance and discuss and resolve any issues raised by the customers regarding the quality of the service
- Monitor the performance of the Account Managers through 1:1s, team meetings, quarterly reviews and reporting methods
- Lead the management of engineering incidents
- Management and procurement of technical specialist contracts
- Ensure technical services are delivered in line with contractual requirements
Requirements
Skills - Technical
- Building Maintenance
- Energy Management
- Environmental management
- RFP Analysis and Response
- Technical Services Delivery
Skills - Hard
- Intermediate Computer Skills
- Facilities Management
- Pricing for Materials
- Financial Management
Skills - Soft
- Critical Thinking
- Time Management & Meeting Deadlines
About the Company
Transguard Workforce Solutions delivers Professional Contract Staffing (also known as Employee Outsourcing) within the UAE.
Our Workforce Solutions include:
• Delivering Sourcing and Recruitment Solutions for Clients in need of identifying Contract or temporary Staff.
• Providing a complete end to end Staffing Solution which includes Visa Sponsorship, HR Management, Employee Welfare & Payroll Services.
• Transitioning Contract Staff from other staffing providers to Transguard while remaining compliant with UAE Labour and Immigration Laws.
Transguard Workforce Solutions currently employ over 2000+ Staff from over 70 different nationalities. Across the Group, we payroll over 70,000 employees monthly.